BENEDICT NEGRILLO
Quincy,MA
Summary
Hardworking and dependable professional with a strong customer service focus and a positive attitude. Dedicated to providing excellent service, building positive relationships with customers and team members, and maintaining a professional and welcoming environment. Reliable, adaptable, and committed to completing tasks efficiently while consistently meeting high standards.
Overview
6
6
years of post-secondary education
3
3
years of professional experience
Work History
Resident Service Associate
Echelon Seaport
Boston, Massachusetts
01.2026 - Current
- Provided support to residents and guests with daily needs and inquiries, enhancing their overall experience, Established a friendly environment to enhance resident interaction. and professional environment, contributing to resident satisfaction. Collaborated with staff to streamline building operations, ensuring efficient service delivery, Managed front desk operations and addressed customer inquiries.
- Managed patient care activities to ensure comfort and safety.
- Assisted in the development of personalized care plans for residents.
- Coordinated communication between healthcare providers and residents.
General Food Service / Nutrition
Mass General Brigham
Allston, Massachusetts
06.2025 - 08.2026
- Assisted with meal preparation and food service operations to ensure timely delivery of nutritious meals, Followed sanitation and safety guidelines in healthcare settings. Ensured a sanitary kitchen environment and dining areas, Supported kitchen staff in fast-paced environments to facilitate seamless food service operations.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Fast Food Crew
Wendy's
Quincy, MA
03.2025 - 06.2025
- Delivered exceptional customer service while preparing food orders to enhance customer satisfaction, Ensured cleanliness of workstations and dining areas to meet health standards and improve customer experience. Worked efficiently during busy shifts, Supported team members during shifts to ensure smooth operations.
- Prepared and cooked food items according to Wendy's standards.
- Maintained cleanliness and organization of the dining area and kitchen.
- Provided excellent customer service by taking orders and addressing inquiries.
Production Operator
Toyota Motor Philippines
01.2024 - 01.2025
- Operated production equipment according to established manufacturing procedures to ensure consistent output, Maintained productivity and quality standards. Collaborated with production team to achieve shared goals and maintain workflow, Adhered to workplace safety regulations by following established protocols.
- Operated machinery to assemble automotive components efficiently.
- Inspected products for quality assurance and compliance with standards.
- Collaborated with team members to streamline production processes.
Education
Senior High School Graduate -
Angels In Heaven School Inc.
Philippines 08.2020 - 08.2022
High School Graduate -
Angels In Heaven School Inc.
Philippines 07.2016 - 07.2020
Skills
- Resident Support
- Customer Service
- Customer support
- Resident relations
- Building operations
- Facility Maintenance
- Workplace Safety
- Time Management
- Attention to detail
- Teamwork & Collaboration
- Team collaboration
- Adaptability to change
- Responsible & Reliable
- Productive Work Habits
- Following Instructions
- Communication Skills
- Fast Learner
Personal Information
Title: APPLICANT
Timeline
Resident Service Associate
Echelon Seaport
01.2026 - Current
General Food Service / Nutrition
Mass General Brigham
06.2025 - 08.2026
Fast Food Crew
Wendy's
03.2025 - 06.2025
Production Operator
Toyota Motor Philippines
01.2024 - 01.2025
Senior High School Graduate -
Angels In Heaven School Inc.
08.2020 - 08.2022
High School Graduate -
Angels In Heaven School Inc.
07.2016 - 07.2020