Benita Adams
Lillian
Summary
Hello! I'm a current Medical Assistant in college studying to receive my Certification as a License Practical Nurse. Aside from working as a CCMA for the last two years, I also have experience in retail, and customer service.
Healthcare professional with robust background in delivering high-quality patient care in home settings. Adept at fostering supportive environment and ensuring patient comfort. Known for collaborative teamwork and adaptability to changing care requirements. Proficient in patient care, medication management, and emotional support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Home Health Aide
Supplemental Support Care Services
11.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Certified Medical Assistant
Ascension Sacred Heart Float Staff
07.2024 - 10.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant/Medical Receptionist
Gulf Shores Pediatrics
09.2020 - 03.2024
- Showed patients to examination rooms and prepared for physicians
- Greeted and logged in patients arriving at office or clinic
- Interviewed patients to obtain medical information and measure vital signs, weight and height
- Prepared treatment rooms for patient examinations, keeping rooms neat and clean
- Preserved confidentiality of all patient information in line with HIPAA and internal guidelines
- Assisted with diagnosing patients by collecting specimens and administering tests
- Recorded patients' medical history, vital statistics and information in medical records
- Relayed messages and transferred records between staff and offices to facilitate effective patient care
- Gathered information from patients, processed registration paperwork and collected payments
- Helped patients by telephone and in-person to resolve various billing and scheduling issues
- Printed patient forms and reviewed charts to prepare for upcoming appointments
- Answered basic questions and provided information to patients and family members
- Verified patients' insurance coverage and followed up on missing and incorrect information to help streamline billing
- Photocopied, faxed and filed patients records practicing confidentiality measures
Personal Shopper
Walmart
10.2019 - 01.2020
- Shop for customers; dispense orders for pickup or delivery
Cashier
McDonald's
07.2019 - 09.2019
- Front end and drive through morning cashier
- Greeted every customers
- Handled refunds
- Stocked merchandise
- Operated cash register[s]
Personal Shopper
Walmart
12.2017 - 03.2019
- Shop and fill orders for customers who order online
Customer Service
Walmart
01.2017 - 12.2017
- Customer service, greeter
- To be clean, fast, and friendly
- Operated the cash drawer
- Assisted customers with questions
- Assisted customers with a warm and professional attitude
Crew Member
Checkers
03.2016 - 12.2016
- Resolved customer complaints, occasional cook
- Worked well in a fast-paced, high pressure environment
- Greeted and served customers
- Took cash and credit card payments
- Restocked supplies
- Provided customer service with a smile
Housekeeper
Golden Living Centers
05.2015 - 10.2015
- Clean rooms for patients
- Worked as housekeeper in a senior living facility
- Removed trash
- Sanitized (area or item; rooms, bathrooms, counters, equipment)
- Cleaned windows
- Trained new hires
Sales Associate
American Eagle Outfitters
09.2014 - 04.2015
- Worked in sales, selling clothing
- Greeted customers
- Offered knowledge about clothes and/or shoes
- Communicated with customers over the phone
Education
No Degree - Practical Nursing
Fortis College
Pensacola, FL12-2025
Certification in Medical Assistant -
Fortis College
Foley, AL09.2019
High School Diploma -
Foley High School
Foley, AL12.2014
Skills
- Microsoft Word
- Microsoft PowerPoint
- Typing
- Retail Sales
- Medical Billing
- Phlebotomy
- Injections
- Medical Receptionist
- Customer Service
- Team Member
- Cash Handling
- Medical Terminology
- Medical Office Experience
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
Additional Information
NSC First Aid Course, NSC CPR Course, Driver's License, English, Fluent
Certification
- CMA - Certified Medical Assistant
Languages
English
Full Professional
Timeline
Home Health Aide
Supplemental Support Care Services
11.2024 - Current
Certified Medical Assistant
Ascension Sacred Heart Float Staff
07.2024 - 10.2024
Certified Medical Assistant/Medical Receptionist
Gulf Shores Pediatrics
09.2020 - 03.2024
Personal Shopper
Walmart
10.2019 - 01.2020
Cashier
McDonald's
07.2019 - 09.2019
Personal Shopper
Walmart
12.2017 - 03.2019
Customer Service
Walmart
01.2017 - 12.2017
Crew Member
Checkers
03.2016 - 12.2016
Housekeeper
Golden Living Centers
05.2015 - 10.2015
Sales Associate
American Eagle Outfitters
09.2014 - 04.2015
High School Diploma -
Foley High School
No Degree - Practical Nursing
Fortis College
Certification in Medical Assistant -
Fortis College
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