Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
Timeline
Generic

Benita Adams

Lillian

Summary

Hello! I'm a current Medical Assistant in college studying to receive my Certification as a License Practical Nurse. Aside from working as a CCMA for the last two years, I also have experience in retail, and customer service.

Healthcare professional with robust background in delivering high-quality patient care in home settings. Adept at fostering supportive environment and ensuring patient comfort. Known for collaborative teamwork and adaptability to changing care requirements. Proficient in patient care, medication management, and emotional support.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Home Health Aide

Supplemental Support Care Services
11.2024 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Certified Medical Assistant

Ascension Sacred Heart Float Staff
07.2024 - 10.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Certified Medical Assistant/Medical Receptionist

Gulf Shores Pediatrics
09.2020 - 03.2024
  • Showed patients to examination rooms and prepared for physicians
  • Greeted and logged in patients arriving at office or clinic
  • Interviewed patients to obtain medical information and measure vital signs, weight and height
  • Prepared treatment rooms for patient examinations, keeping rooms neat and clean
  • Preserved confidentiality of all patient information in line with HIPAA and internal guidelines
  • Assisted with diagnosing patients by collecting specimens and administering tests
  • Recorded patients' medical history, vital statistics and information in medical records
  • Relayed messages and transferred records between staff and offices to facilitate effective patient care
  • Gathered information from patients, processed registration paperwork and collected payments
  • Helped patients by telephone and in-person to resolve various billing and scheduling issues
  • Printed patient forms and reviewed charts to prepare for upcoming appointments
  • Answered basic questions and provided information to patients and family members
  • Verified patients' insurance coverage and followed up on missing and incorrect information to help streamline billing
  • Photocopied, faxed and filed patients records practicing confidentiality measures

Personal Shopper

Walmart
10.2019 - 01.2020
  • Shop for customers; dispense orders for pickup or delivery

Cashier

McDonald's
07.2019 - 09.2019
  • Front end and drive through morning cashier
  • Greeted every customers
  • Handled refunds
  • Stocked merchandise
  • Operated cash register[s]

Personal Shopper

Walmart
12.2017 - 03.2019
  • Shop and fill orders for customers who order online

Customer Service

Walmart
01.2017 - 12.2017
  • Customer service, greeter
  • To be clean, fast, and friendly
  • Operated the cash drawer
  • Assisted customers with questions
  • Assisted customers with a warm and professional attitude

Crew Member

Checkers
03.2016 - 12.2016
  • Resolved customer complaints, occasional cook
  • Worked well in a fast-paced, high pressure environment
  • Greeted and served customers
  • Took cash and credit card payments
  • Restocked supplies
  • Provided customer service with a smile

Housekeeper

Golden Living Centers
05.2015 - 10.2015
  • Clean rooms for patients
  • Worked as housekeeper in a senior living facility
  • Removed trash
  • Sanitized (area or item; rooms, bathrooms, counters, equipment)
  • Cleaned windows
  • Trained new hires

Sales Associate

American Eagle Outfitters
09.2014 - 04.2015
  • Worked in sales, selling clothing
  • Greeted customers
  • Offered knowledge about clothes and/or shoes
  • Communicated with customers over the phone

Education

No Degree - Practical Nursing

Fortis College
Pensacola, FL
12-2025

Certification in Medical Assistant -

Fortis College
Foley, AL
09.2019

High School Diploma -

Foley High School
Foley, AL
12.2014

Skills

  • Microsoft Word
  • Microsoft PowerPoint
  • Typing
  • Retail Sales
  • Medical Billing
  • Phlebotomy
  • Injections
  • Medical Receptionist
  • Customer Service
  • Team Member
  • Cash Handling
  • Medical Terminology
  • Medical Office Experience
  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance

Additional Information

NSC First Aid Course, NSC CPR Course, Driver's License, English, Fluent

Certification

  • CMA - Certified Medical Assistant

Languages

English
Full Professional

Timeline

Home Health Aide

Supplemental Support Care Services
11.2024 - Current

Certified Medical Assistant

Ascension Sacred Heart Float Staff
07.2024 - 10.2024

Certified Medical Assistant/Medical Receptionist

Gulf Shores Pediatrics
09.2020 - 03.2024

Personal Shopper

Walmart
10.2019 - 01.2020

Cashier

McDonald's
07.2019 - 09.2019

Personal Shopper

Walmart
12.2017 - 03.2019

Customer Service

Walmart
01.2017 - 12.2017

Crew Member

Checkers
03.2016 - 12.2016

Housekeeper

Golden Living Centers
05.2015 - 10.2015

Sales Associate

American Eagle Outfitters
09.2014 - 04.2015

High School Diploma -

Foley High School

No Degree - Practical Nursing

Fortis College

Certification in Medical Assistant -

Fortis College
Benita Adams