Benita Mendez
Detroit,MI
Summary
Dynamic sales professional with a proven track record at Wendy's, excelling in customer engagement and relationship building. Skilled in developing effective sales strategies and training teams, I leverage active listening and product knowledge to drive revenue growth and enhance customer satisfaction. Committed to achieving sales targets and fostering a collaborative environment.
Overview
8
8
years of professional experience
Work History
Salesperson
McDonald's
Detroit, MI
09.2025 - Current
- Assisted customers in selecting menu items and ensured satisfaction with service.
- Operated point-of-sale system to process transactions efficiently and accurately.
- Maintained cleanliness and organization of dining area and kitchen workspace.
- Collaborated with team members to prepare food orders promptly during peak hours.
Sales Manager
Wendy's
Temple, TX
03.2023 - 08.2023
- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Trained and mentored team members on product knowledge and effective selling techniques.
- Analyzed sales performance metrics to identify trends and recommend improvement initiatives.
- Collaborated with marketing teams to align promotional campaigns with sales objectives.
- Managed inventory levels to ensure optimal stock availability for peak sales periods.
- Conducted regular staff meetings to communicate goals, updates, and motivate team performance.
Sales Associate
Cricket Wireless
Orange, TX
05.2018 - 10.2020
- Assisted customers in selecting mobile devices and plans to meet individual needs.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained product knowledge to provide effective solutions and enhance customer experience.
- Collaborated with team members to achieve monthly sales targets and improve performance.
- Educated customers on device features, promotions, and service plans for informed decisions.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
Education
High School Diploma -
Orangefield High School
Orange, TX05.2017
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Sales process
- Active listening
- Product description
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Salesperson
McDonald's
09.2025 - Current
Sales Manager
Wendy's
03.2023 - 08.2023
Sales Associate
Cricket Wireless
05.2018 - 10.2020
High School Diploma -
Orangefield High School