Benito Aranda
Chicago,IL
Summary
A hard working individual with 10+ years in healthcare who is able to build relationships with people. Participated in various volunteer activities in my community.
Overview
11
11
years of professional experience
Work History
Bilingual Patient Navigator
Hektoen Institute Of Medicine
Chicago, IL
03.2024 - Current
- Provided emotional support to patients as they cope with illness or disability.
- Attended team meetings to discuss patient cases and develop individualized care plans.
- Developed strategies to reduce barriers encountered by patients in accessing care.
- Evaluated existing programs and policies related to patient navigation services.
- Assisted in scheduling appointments, tests and procedures for patients.
- Helped coordinate transportation arrangements for those without reliable means of getting around.
- Acted as an advocate for vulnerable populations who may have difficulty accessing needed services.
- Maintained professional relationships with healthcare providers.
- Documented patient information in appropriate systems to guarantee care coordination throughout patient care continuum.
Shift Leader
Starbucks
Chicago
06.2023 - 12.2024
- Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team
- Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers
- Maintains regular and consistent attendance and punctuality
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- Follows health, safety and sanitation guidelines for all products
- Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition
- Utilizes operational tools to achieve operational excellence during the shift.
Barista
Starbucks
Chicago
11.2022 - 06.2023
- Provides customers with product details such as coffee blends and preparation descriptions
- Cleans and sanitizes work areas, utensils and equipment
- Educates customers on beverage menu items and provided samples of daily brews
- Maintains highest standards of conduct and service to support company reputation.
Certified Clinical Hemodialysis Technician
Fresenius Medical Care
Chicago
10.2013 - 11.2022
- Prepares dialysate according to established procedures and the dialysis prescription
- Assembles and prepares the dialysis extracorporeal circuit according to protocol and dialysis prescription.
Medication Management Associate
Fresenius Medical Care
Denver, CO
06.2021 - 01.2022
- Promotes quality patient care, ongoing customer support and case management.
- Collaborated with clinical and administrative staff to meet patient needs.
- Verified patients' insurance and payment methods during admissions or check-in processes.
Education
Pre nursing -
Odessa College
01.2016
Skills
- Customer support
- Communication skills
- Dialysis Experience
- Patient Care
- Shift Management
- Epic
- Medical terminology
- Medical Office Experience
- Medical Records
- Supervising Experience
- Database Search and Data Entry Skills
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Bilingual Patient Navigator
Hektoen Institute Of Medicine
03.2024 - Current
Shift Leader
Starbucks
06.2023 - 12.2024
Barista
Starbucks
11.2022 - 06.2023
Medication Management Associate
Fresenius Medical Care
06.2021 - 01.2022
Certified Clinical Hemodialysis Technician
Fresenius Medical Care
10.2013 - 11.2022
Pre nursing -
Odessa College
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