Benito Martinez
Fort Worth,TX
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Server
The Stayton At Museum Way
07.2021 - 04.2024
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server
Mexico Real
05.2020 - 07.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Stocker
W.M. Automotive Parts
03.2019 - 05.2020
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
Skills
- Table Setting
- Supply Restocking
- Beverage Preparation
- Food Delivery
- Safe Food Handling
- Order Management
- Service prioritization
- Tableside Service
- Analytical Thinking
- Cleaning and sanitizing
- Active Listening
- Decision-Making
- Team building
Timeline
Server
The Stayton At Museum Way
07.2021 - 04.2024
Server
Mexico Real
05.2020 - 07.2021
Stocker
W.M. Automotive Parts
03.2019 - 05.2020
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