Benjamin Cerić
Saint Louis,MO
Summary
Shift management professional with extensive experience in leading teams and optimizing daily operations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in conflict resolution and time management, highly reliable and flexible.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Lead
Taco Bell
04.2024 - 02.2025
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Completed cash and credit card transactions accurately using POS software.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
High School Diploma -
Affton High School
St. Louis, MO05-2024
Skills
- Employee training
- Guest service
- Conflict resolution
- Inventory management
- Knowledge sharing
- Shift leadership
- Decision-making capacity
- Positive attitude
- Cash handling
- Staff training and development
- Creative problem solving
- POS system operation
- Team collaboration and leadership
- Training assistance
- Flexible schedule
- Inventory counts
- Goal setting and tracking
- Time management
- Attention to detail
- Active listening
- Organizational skills
- Idea development and brainstorming
- Multitasking Abilities
- Task prioritization
Certification
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Interests
- Music production
- Rapping
- Built and upgraded multiple Personal Computers, for gaming as well as for workstation use
- Cooking
- Audio and technology enthusiast
- I participate in low-impact exercises to strengthen core muscles
- Martial Arts
Timeline
Shift Lead
Taco Bell
04.2024 - 02.2025
High School Diploma -
Affton High School
Similar Profiles
Calixto AgustinCalixto Agustin
Restaurant General Manager at Taco Aloha Dab Taco BellRestaurant General Manager at Taco Aloha Dab Taco Bell
Samantha BateySamantha Batey
manager at Taco Bell/ Bell-comanager at Taco Bell/ Bell-co
Isabelle RobinsonIsabelle Robinson
Crew Member Trainer at Taco BellCrew Member Trainer at Taco Bell
Sanoj GurungSanoj Gurung
Shift leader at Taco BellShift leader at Taco Bell
JENNIFER WILKINSJENNIFER WILKINS
Pilot at JetBlue AirwaysPilot at JetBlue Airways