Benjamin Cole
Dallas,TX
Summary
Retail and customer service professional with experience in fast-paced stores, order fulfillment, and front-of-house service. Passionate about working with people, staying organized, and consistently keeping standards high. Looking to bring reliability, high energy, and consistency every single day.
Overview
6
6
years of professional experience
Work History
Barista/Cashier
Starbucks
Dallas, USA
10.2024 - Current
- Achieved top 10% customer satisfaction ratings in North American region.
- Delivered friendly, quick service while managing custom orders and ensuring consistent quality.
- Processed cash and card transactions accurately to maintain financial accuracy.
- Handled routine customer inquiries at the register to enhance service efficiency.
- Maintained cleanliness and organization of the work area and equipment.
Personal Shopper
H-E-B / Central Market
Granbury / Fort Worth, USA
12.2021 - 10.2024
- Recognized as top shopper in department for accuracy and speed for four consecutive months.
- Picked, scanned, and staged customer orders with precision to ensure product quality and timing.
- Handled substitutions and out-of-stock items by adhering to processes and communicating effectively.
- Collaborated across departments to quickly locate items and maintain order schedules.
Lot Associate/Cashier
The Home Depot
Granbury, USA
06.2020 - 11.2021
- Assisted customers in safely loading items while providing product information and support.
- Provided customer support in locating products and responding to inquiries.
- Ensured cart areas and front-of-store remained organized for store efficiency.
- Maintained cleanliness and organization of outdoor merchandise displays.
- Supported sales associates by restocking shelves and organizing store displays.
Education
Applied Business And Technology Solutions -
Arizona State University, W. P. Carey School of Business
Tempe, AZ05-2028
High School Diploma -
Premier High School
Skills
- Customer service
- Cash handling
- POS systems
- Sales floor support
- Inventory management
- Merchandising
- Product presentation
- Stock organization
- Attention to detail
- Teamwork
- Time management
- Problem solving
- Clear communication
- Positive and professional
- New hire training
Volunteer Experience
Accounting and Finance Support, Relay For Life (American Cancer Society)
- Assisted in event accounting tasks by collecting donations and using spreadsheets to track totals
- Helped organize forms, records, and event materials.
- Supported event operations to keep activities running smoothly.
Timeline
Barista/Cashier
Starbucks
10.2024 - Current
Personal Shopper
H-E-B / Central Market
12.2021 - 10.2024
Lot Associate/Cashier
The Home Depot
06.2020 - 11.2021
Applied Business And Technology Solutions -
Arizona State University, W. P. Carey School of Business
High School Diploma -
Premier High School