Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Cross

Hamden,CT

Summary

Driven Sales Associate with proven expertise in customer service and teamwork, honed at Home Depot. Excelled in building customer relationships, enhancing customer satisfaction, and collaborating with team members to boost store performance. Skilled in problem-solving and multi-tasking, significantly contributing to a welcoming and efficient shopping environment.

Overview

1
1
year of professional experience

Work History

Sales Associate

Home Depot
Hamden, CT
04.2024 - 05.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

High School Diploma -

Highville Charter
1 Science Park,New Haven, CT
06.2025

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Relationship Building
  • Outgoing Personality
  • Stocking and Receiving

Timeline

Sales Associate

Home Depot
04.2024 - 05.2025

High School Diploma -

Highville Charter
Benjamin Cross