BENJAMIN DAVIS
mcdonough,STATE_US
Summary
Results-driven Dispatcher Coordinator with expertise in dispatch software and logistics management. Proven ability to optimize delivery schedules and enhance communication, ensuring timely service and operational success.
Overview
13
13
years of professional experience
Work History
Dispatcher Coordinator
Creative Multicare Inc.
Stockbridge, GA
06.2016 - Current
- Coordinated daily dispatch operations to ensure timely and efficient service delivery.
- Managed communication between drivers and clients to optimize route planning and reduce delays.
- Oversaw scheduling of drivers, aligning resources with demand for enhanced operational efficiency.
- Developed procedures for tracking vehicle maintenance, ensuring compliance with safety regulations.
Truck Driver Laborer
Cranford Transportation
Forest Park, GA
01.2015 - 12.2015
- Operated heavy-duty trucks to transport goods safely and efficiently across designated routes.
- Conducted pre-trip inspections to ensure compliance with safety regulations and vehicle maintenance standards.
- Loaded and unloaded cargo, verifying accuracy against shipping documentation to maintain inventory integrity.
- Maintained accurate logs of hours driven, mileage, and fuel consumption in accordance with regulatory requirements.
Truck Driver Laborer
William Harp
Locust Grove, GA
01.2013 - 12.2015
- Collaborated with dispatch team to optimize delivery schedules and enhance route efficiency.
- Trained new drivers on safety protocols, equipment operation, and company policies to promote best practices.
- Resolved on-road issues promptly, ensuring minimal disruption to delivery timelines and customer service standards.
- Implemented best practices for vehicle care, resulting in improved maintenance schedules and reduced downtime.
Education
High School Diploma -
Morrow Senior High School
Morrow, GASkills
- Dispatch software
- Route planning
- Incident reporting
- Logistics management
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Active listening
- Dispatching procedures
- Decision-making
Timeline
Dispatcher Coordinator
Creative Multicare Inc.
06.2016 - Current
Truck Driver Laborer
Cranford Transportation
01.2015 - 12.2015
Truck Driver Laborer
William Harp
01.2013 - 12.2015
High School Diploma -
Morrow Senior High School