Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Edmondson

Johnston

Summary

Dynamic and dedicated professional with a strong background in customer service at Charlotte's Kitchen. Proven expertise in cash handling and team collaboration, consistently enhancing customer experiences. Recognized for reliability and a strong work ethic, I effectively trained new staff and contributed to operational efficiency while maintaining a welcoming environment.

Overview

4
4
years of professional experience

Work History

Cashier

Charlottes Kitchen
07.2021 - 08.2025
  • Processed customer transactions efficiently and accurately using POS systems.
  • Handled cash, credit, and gift card payments while ensuring compliance with security protocols.
  • Assisted customers with inquiries, providing exceptional service to enhance their dining experience.
  • Maintained cleanliness and organization of the checkout area to promote a welcoming environment.
  • Collaborated with team members to streamline operations and improve service delivery times.
  • Trained new staff on register operations, customer service standards, and safety procedures.
  • From time to time would also help seperately with the cook process, as well as preparing sandwiches, making sides, and bagging up orders.

Education

Bachelor of Science - Marketing

Iowa State University
Ames, IA
05-2028

High School Diploma -

Johnston High School
Johnston, IA
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling

  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Written and verbal communication

Timeline

Cashier

Charlottes Kitchen
07.2021 - 08.2025

Bachelor of Science - Marketing

Iowa State University

High School Diploma -

Johnston High School