Benjamin Franklin
Sandy Springs,GA
Summary
Proven achiever in automotive sales, notably at Gravity Autos where I consistently surpassed monthly targets through exceptional customer service and relationship building. Skilled in negotiation and problem-solving, I excel in fast-paced environments, demonstrating strong teamwork and collaboration. My approach has significantly boosted repeat business and referrals, underlining my commitment to driving success and fostering long-term client loyalty. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
24
24
years of professional experience
Work History
Sales Associate
Georgia Auto World
06.2024 - Current
- Developed strong rapport with customers, resulting in repeat business and referrals.
- Exceeded monthly sales quotas consistently through effective prospecting and lead follow-up strategies.
- Assisted clients in understanding warranty services, ensuring their peace of mind after purchase completion.
- Negotiated prices and financing options with clients to close deals successfully.
- Stayed up-to-date on industry trends and product knowledge, becoming a trusted resource for customers.
- Collaborated with finance team to ensure smooth transactions for all parties involved.
- Established long-term relationships with clients through excellent communication skills, fostering loyalty towards the dealership brand over time.
Automotive Sales Consultant
Sonic Automotive
09.2023 - 06.2024
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Collaborated with management to develop sales strategies and achieve monthly targets.
Automotive Sales Specialist
Gravity Autos Sandy Springs
03.2019 - 08.2023
- Implemented targeted promotional campaigns for special events or limited-time offers, driving additional traffic to the dealership.
- Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
- Attended industry conferences and training events, continually refining skills and broadening knowledge base.
- Leveraged social media platforms to engage potential buyers, promote dealership offerings, and expand brand reach.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
- Provided comprehensive after-sales support, addressing any concerns or questions from clients promptly.
Automotive Sales Associate
Chrysler Dodge Jeep Ram
01.2018 - 02.2019
- Maximized revenue opportunities by upselling additional products like extended warranties or optional accessories when appropriate for the customer''s needs.
- Conducted thorough product research and attended training sessions to maintain expert knowledge of current automotive trends and models.
- Boosted dealership reputation through active participation in community events, fostering positive relationships with local businesses and potential clients.
- Fielded incoming inquiries via phone or email, providing accurate information and directing customers to the appropriate sales associate when necessary.
- Collaborated with fellow sales team members on shared goals and strategies for achieving dealership-wide success.
Professional Driver
Carte Blanche Limousines
08.2009 - 01.2018
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Kept completely clean driving record with no reportable incidents.
- Utilized effective communication skills when interacting with passengers from diverse backgrounds and varying needs.
Project Manager
Dale Davis Foundation
05.2004 - 01.2009
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
Food Service Supervisor
Community Hospital East
01.2000 - 05.2004
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Established and managed team schedules and shift assignments.
Education
Bachelor of Arts - Business Management
Martin University
Indianapolis, IN05.2000
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Excellent people skills
Timeline
Sales Associate
Georgia Auto World
06.2024 - Current
Automotive Sales Consultant
Sonic Automotive
09.2023 - 06.2024
Automotive Sales Specialist
Gravity Autos Sandy Springs
03.2019 - 08.2023
Automotive Sales Associate
Chrysler Dodge Jeep Ram
01.2018 - 02.2019
Professional Driver
Carte Blanche Limousines
08.2009 - 01.2018
Project Manager
Dale Davis Foundation
05.2004 - 01.2009
Food Service Supervisor
Community Hospital East
01.2000 - 05.2004
Bachelor of Arts - Business Management
Martin University
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