Summary
Overview
Work History
Education
Skills
Work Availability
Software
Interests
Timeline

Benjamin Goswick

Canton,Texas

Summary

Friendly Customer Service Professional experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Successful mediating a variety of customer complaints and disputes.

Overview

8
8
years of professional experience

Work History

Delivery Associate

Earthling Deliveries
03.2024 - 03.2024
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising quality of work or customer satisfaction.
  • Contributed to positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.

Delivery Associates

Spectra Logistics
11.2023 - 02.2024
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.

Cashier

Brookshires
01.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

HEB
01.2016 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided backup support for other departments when needed, showcasing versatility within retail environment.

Education

Bachelor of Arts - History

The University of Texas of The Permian Basin, Odessa, TX
12.2022

Associate of Applied Science - Small Business Management

Odessa College, Odessa
05.2018

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Cash Register Operation
  • Cash Handling/Management
  • Merchandise Restocking
  • Product Recommendations
  • Fraud Prevention Awareness
  • Regulatory Compliance
  • Liquor regulations and compliance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft 365

Windows

Interests

Dungeons and Dragons

Video Games

Movies

Timeline

Delivery Associate - Earthling Deliveries
03.2024 - 03.2024
Delivery Associates - Spectra Logistics
11.2023 - 02.2024
Cashier - Brookshires
01.2023 - 11.2023
Cashier - HEB
01.2016 - 12.2022
The University of Texas of The Permian Basin - Bachelor of Arts, History
Odessa College - Associate of Applied Science, Small Business Management

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Benjamin Goswick