Summary
Overview
Work History
Education
Skills
Awards
References
Extracurricular Activities
Certification
Timeline
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Benjamin Horenstein

Rehoboth Beach,Delaware

Summary

An enthusiastic individual with a proven track record of providing exceptional customer service in an environment requiring professionalism and high standards. Skilled in operating POS systems and efficiently taking orders. Knowledgeable of menu items and able to provide accurate descriptions of each item.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Gary's Dewey Beach Grill
04.2023 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Filled in when needed. Moved kegs, restocked bar, helped with inventory, helped in the kitchen, helped bus/wash dishes, and worked as a host when needed.

Ice Cream Scooper/Busser

Royal Treat
05.2020 - 09.2022
  • Maintained a clean and well-organized workspace
  • Greeted customers in a friendly and professional manner to boost loyalty
  • Built sundaes and other creations by offering a selection of ice creams, syrups, and toppings
  • Constantly working with young children-making it easier for parents to enjoy their evening
  • Lots of running around when working the morning shift-worked in dishwashing and bussing.

Retail Salesman

East of Maui
08.2019 - 08.2021
  • Inventoried stock and requisitioned new inventory
  • Rented merchandise to customers
  • Recommended, select, and help locate and obtained merchandise based on customer needs and desires
  • Demonstrated use and operation of merchandise
  • Cleaned shelves, counters, and tables
  • Opened and closed cash registers, balanced cash drawers and made deposits
  • Prepared merchandise for purchase and rental
  • Collaborated with staff to ensure restocking and replenishment of merchandise
  • Cleaned and organized sales floor in accordance with company merchandising standards.

Restaurant Busser

Hammerheads
05.2019 - 08.2019
  • Restocked and cleaned facility restrooms and stalls
  • Unloaded and stocked glassware, plates, and utensils
  • Assisted waitstaff by bringing out food
  • Stocked cabinets or serving areas with condiments and refilled condiment containers
  • Garnished foods and positioned on tables to keep visible and accessible
  • Mixed and prepared flavors for mixed drinks
  • Filled beverage and ice dispensers
  • Sliced and pitted fruit used to garnish drinks
  • Replenished supplies of food and equipment service bars.

Education

BACHELOR OF ARTS (B.A.) IN SECONDARY EDUCATION CANDIDATE -

University of Delaware
Newark, DE
05.2026

HIGH SCHOOL DIPLOMA -

Cab Calloway School of the Arts
Wilmington, DELAWARE
05.2022

Skills

  • Equipment Preparation
  • Menu Memorization
  • Customer Transactions
  • Order Processing
  • Kitchen Operations
  • Daily specials memorization
  • Food Running
  • Table Bussing

Awards

  • Deans List
  • DIAA Academic Award

References

  • SCOTT FORNWALT, Royal Treat, Former Employer, (207) 712-4924, wilmingtonave@msn.com
  • MARK RUSSEL, None, Former Employer/Family Friend, (302) 218-1167, mruss1167@gmail.com
  • ED PHILLIPS, NSC Construction, Former Employer, (302) 278-9029, nscconstruction16@gmail.com

Extracurricular Activities

Varsity Wrestling, Varsity Football, National Honors Society, National Art Honors Society (Treasurer), Yearbook Club

Certification

  • DELAWARE ALCOHOLIC BEVERAGE SERVER


Timeline

Server

Gary's Dewey Beach Grill
04.2023 - 08.2023

Ice Cream Scooper/Busser

Royal Treat
05.2020 - 09.2022

Retail Salesman

East of Maui
08.2019 - 08.2021

Restaurant Busser

Hammerheads
05.2019 - 08.2019

BACHELOR OF ARTS (B.A.) IN SECONDARY EDUCATION CANDIDATE -

University of Delaware

HIGH SCHOOL DIPLOMA -

Cab Calloway School of the Arts

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