Summary
Overview
Work History
Education
Skills
Timeline
Server

William Seymour

Robbinsville,NJ

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

8
8
years of professional experience

Work History

Server

Ravello By Toscano
06.2023 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server Manager

PJ's Pancake House
10.2017 - 06.2023
  • Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
  • Motivated staff to perform at peak efficiency and quality.

Inventory Assistant

ShopRite
09.2015 - 09.2017
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.

Education

Associate of Arts - Communications: New Media

Mercer County Community College
Trenton, NJ
05.2023

High School Diploma -

Robbinsville High School
Robbinsville
06.2018

Skills

  • Equipment Preparation
  • Anticipating Problems
  • Database Interface and Query Software
  • Guest Relations
  • Employee Development
  • Crew Coordination
  • Table Preparation
  • Guest Experience Optimization

Timeline

Server

Ravello By Toscano
06.2023 - 09.2023

Server Manager

PJ's Pancake House
10.2017 - 06.2023

Inventory Assistant

ShopRite
09.2015 - 09.2017

Associate of Arts - Communications: New Media

Mercer County Community College

High School Diploma -

Robbinsville High School

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William Seymour