Benjamin Kelley
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over twenty- year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
19
19
years of professional experience
Work History
Director of Sales
First Bank
12.2018 - Current
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Aligned bank-wide sales efforts and marketing campaigns with revenue goals.
- Implemented robust sales tracking systems to monitor progress against targets and provide actionable insights for improvement efforts.
- Reduced client attrition rates by designing customized retention strategies focused on delivering exceptional service experiences.
- Expanded customer base by targeting untapped markets through innovative lead generation tactics and follow-up mechanisms.
Midwest Business Banking Group Manager
First Bank
01.2016 - 12.2018
- Enhanced team productivity by implementing efficient workflow processes and prioritizing tasks.
- Developed successful business strategies for revenue growth, increasing market share and brand recognition.
- Analyzed and navigated complex loan requests through First Bank systems.
- Championed a culture of continuous improvement within the department, encouraging innovation and creative problem-solving among staff members.
Senior Relationship Manager
Commerce Bank
08.2014 - 01.2016
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
Business Banking Sales Manager
US Bank
01.2011 - 08.2014
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Analyzed and navigated complex credit requests through US Bank systems.
- Conducted thorough risk assessments, ensuring accurate pricing and mitigating potential losses for the company.
Business Banking Officer
US Bank
11.2007 - 01.2011
- Responsibilities mirrored those of Senior Relationship Manager position held at Commerce Bank.
Branch Manager
US Bank
06.2005 - 02.2007
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Education
Masters of Business Administration -
Fontbonne University
12.2008
Bachelor of Political Science -
University of Missouri-Columbia
08.2003
Skills
- Strategic Planning
- Financial Analysis
- Organizational Development
- Data-driven Decision Making
- Sales Strategy
- Performance Measurement
- Customer Relationship Management
- Continuous Improvement
- Problem Solving
- Sales Training and Leadership
- Sales Coaching
- Profitability Optimization
Timeline
Director of Sales
First Bank
12.2018 - Current
Midwest Business Banking Group Manager
First Bank
01.2016 - 12.2018
Senior Relationship Manager
Commerce Bank
08.2014 - 01.2016
Business Banking Sales Manager
US Bank
01.2011 - 08.2014
Business Banking Officer
US Bank
11.2007 - 01.2011
Branch Manager
US Bank
06.2005 - 02.2007
Masters of Business Administration -
Fontbonne University
Bachelor of Political Science -
University of Missouri-Columbia
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