Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Timeline
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BENJAMIN MCGUIRE

BENJAMIN MCGUIRE

Flower Mound,TX

Summary

Offering strong interpersonal skills and natural ability to connect with others, eager to learn and grow in sales environment. Brings foundational understanding of customer needs and buying behaviors, along with excellent communication and problem-solving abilities. Ready to use and develop negotiation and relationship-building skills in sales role.

Overview

2
2
years of professional experience

Work History

Sales Associate

Jos A Bank
10.2024 - 09.2025
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Bellman

Towne Park
04.2023 - 09.2024
  • Accurately recorded delivery information and customer feedback using computerized systems.
  • Provided excellent customer service by answering questions and addressing concerns.
  • Successfully delivered goods to customers in a timely manner, demonstrating excellent time management skills.
  • Resolved customer complaints promptly and professionally.
  • Exercised caution when handling fragile items such as glassware or electronics during order fulfillment.
  • Demonstrated strong problem-solving abilities when dealing with challenging situations on the job.
  • Managed multiple assignments simultaneously while meeting tight deadlines without compromising quality of work.
  • Provided information to guests regarding local attractions and activities to enhance stay.
  • Assisted guests with check-in and check-out procedures including taking payment for room charges.
  • Offered directions while escorting guests throughout facility.
  • Stocked the lobby area with necessary supplies on a daily basis.
  • Carried guest luggage and packages to assist with check-in and check-out procedures.
  • Greeted guests in a friendly and professional manner, providing assistance with luggage.
  • Provided directions to various locations within the city as requested by guests.
  • Transported luggage to and from guest rooms, securing, tagging and storing at request.
  • Delivered and prepared items that were rollaway beds, linens, blankets, pillows, baby cribs, water bottles, and bathroom amenities.

Education

Cancer Interuppted My Eduaciton - Mechanical And Energy Engineering

University of North Texas
Denton, TX
02-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Excellent people skills
  • Goal oriented
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Sales strategies
  • Professional demeanor

Accomplishments

Cancer Survivor (In Remission)- God beat my cancer (Classic Hodgkin's Lymphoma) within 2024.

LANGUAGES

Spanish
Conversational
School and independent learning.

Timeline

Sales Associate

Jos A Bank
10.2024 - 09.2025

Bellman

Towne Park
04.2023 - 09.2024

Cancer Interuppted My Eduaciton - Mechanical And Energy Engineering

University of North Texas

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