Benjamin Nguyen
Hanna Nguyen
St. Cloud,Florida
1
Language
4
years of professional experience
Detail-oriented dental student with hands-on experience in customer service and clinical observation. Skilled in communication, time management, and enhancing patient care strategies and operational efficiency. Committed to learning and collaboration in healthcare settings and eager to advance as a dental assistant to support career growth in dentistry.
Work History
Barista/Cashier
4 Years 5 Months- Maintained cleanliness and organization of the workstation, adhering to health and safety standards.
- Resolved customer inquiries and complaints promptly, enhancing overall guest experience and loyalty.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Sanitized equipment and wiped down counters and tables to prevent the spread of germs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Shadowing Student
2 Months- Engaged with patients to observe communication techniques and build appropriate skills within a clinical setting.
- Gained exposure to various specialties, broadening knowledge of treatment options and healthcare services available.
- Engaged in patient consultations, gaining insights into clinical interactions and care protocols.
- Participated in team meetings and understood discussions on patient care strategies and operational improvements.
- Shadowed during cosmetic, restorative, and preventive procedures, including CEREC restorations, crowns, implants, composite fillings, and root canals.
- Observed professional cleanings, digital X-rays, fluoride treatments, sealant applications, and whitening, gaining insight into clinical techniques and comprehensive patient care.
Education
Bachelor of Science - Health Sciences
Skills
Customer service
Client interaction
Time management
Observation proficiency
Fast learner
Adaptable and flexible
Active listening
Detail-oriented
Punctual and reliable
Team collaboration
Affiliations
PDSA (Pre-Dental Student Association) UCF
Pi Delta Psi Fraternity, Incorporated (Fundraising Chair)
Languages
Vietnamese
Professional Working
Timeline
Shadowing Student
Dr. Cuong Phan
10.2025 - 12.2025Read More
Barista/Cashier
Hanna Nguyen
03.2022 - CurrentRead More
University of Central Florida
Bachelor of Science from Health Sciences
Read More