Benjamin Oberhouse
Perrysburg,OH
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Adept at process change and continual improvement, with both material handler practices and physical MHE components.
Overview
16
16
years of professional experience
Work History
General Manager
Kohl's Department Stores
03.2019 - Current
- Build, Manage, and Execute P&L and expense budgets.
- Project Management - Design and Operations support of $100million dollar renovation of MHE while still providing exceptional service to stores and corporate partners.
- Managed a diverse team of 34 executives and 500-600 hourly associates across a multi-shift operation.
- Responsible for all Operations including: Warehousing, Distribution, Reverse Logistics, Transportation, Facilities Maintenance, Customer Order Fulfillment, and Quality Control
- Continuous Improvement Champion
- Implement and maintain Safety, Compliance, and Engagement standards.
- Developed, implemented, and established network wide best practices for Amazon returns, Domestic Consolidation, Fine Jewelry Processing, Return to Vendor, and Sephora.
Sr. Operations Manager - Transportation
Kohl's Department Stores
03.2016 - 03.2019
- Responsible for all Outbound Transportation, Domestic Inbound Routing, and pre-receiving
- Responsible for all outbound store deliveries for the entire distribution network - 9 Distribution Centers, 6 Fulfillment Centers, 1,200 stores, and roughly 50,000 deliveries annually.
- Manage a team of 100 associates including 12 executives: 2 managers and 10 supervisors
- Drove savings in Domestic Trans Cost (1.04% COGS) and Outbound CPU ($0.038) and implemented the Back Haul program to over $6 million in revenue offset a year
- Improved Store On-time delivery to 99.6% and Outbound Schedule accuracy to 94.3% network wide
- Managed metrics and relationships with 4 dedicated carrier partners in 9 distribution centers nationwide
- Transitioned and negotiated multiple third party dedicated accounts to maintain and enhance service and cost initiatives
- Developed and maintained relationships with corporate partners and external vendors to ensure time, quality, and cost goals are achieved
Operations Manager - Distribution
Kohl's Department Stores
03.2013 - 03.2016
- Manage the day-to-day operations of multiple departments across a multi shift operation
- Accountable for all safety, operational, training, and productivity goals for an entire shift
- Trained and developed 4 internal promotions of hourly associates to salaried supervisors
- Developed and maintained staffing plans for 350 hourly associates and 10 salaried executives
- Led building improvement in associate engagement from last in the network to 1st in the network in a 2 year span.
- Building leader in process change and best practice development including carrier on boarding
- Managed on-site third party carrier and service provider relationships and budgets
Operations Supervisor
Kohl's Department Stores
09.2008 - 03.2013
- Manage the day-to-day operations of multiple departments with up to 100 employees
- Experience in shipping, receiving, returns, transportation, and processing areas
- Held accountable to maintain and improve safety, quality, and production standards
- Involved recruiting including multiple college campus visits and internship programs
- Relocated to Milwaukee WI in 2011 to lead non-merchandise transportation teams and develop consolidation processes for fixture delivery and new store construction.
Education
Bachelor of Science - Operations And Supply Chain Management
Franklin University
Columbus, OH05.2013
Associate of Science - Business Management Technology
Owens State Community College
Toledo, OH05.2011
Skills
- Quality Management
- Distribution Management
- Project Management
- Relationship Building
- Continuous Improvement
- Safety and Compliance Training
- P&L Management
- Supply Chain Management
- Performance Improvement
- Contract Negotiations
- Warehouse Management
- Strategic Planning
Timeline
General Manager
Kohl's Department Stores
03.2019 - Current
Sr. Operations Manager - Transportation
Kohl's Department Stores
03.2016 - 03.2019
Operations Manager - Distribution
Kohl's Department Stores
03.2013 - 03.2016
Operations Supervisor
Kohl's Department Stores
09.2008 - 03.2013
Bachelor of Science - Operations And Supply Chain Management
Franklin University
Associate of Science - Business Management Technology
Owens State Community College