Summary
Overview
Work History
Education
Skills
Colorado Sales Lincensed. 5 Years Currently Certified with Kia America.
Timeline
Generic
Benjamin Ohman

Benjamin Ohman

Colorado Springs,CO

Summary

I understand that this portion of my resume is a major factor in whether you choose to hire me. Allow me to make it easy for you.


I know how to treat clients well. I know how to sell vehicles and make money doing it. I know how to motivate and build a team. I have 14+ years in the industry and plan being an owner some day. I have what it takes to not only be successful but make others around me successful. Nothing will stop me from providing a great life for myself and my family. Loyalty, reliability, honesty, trustworthiness and kindness are a few things about my character that I am very proud of. But I am also a pit bull, don't accept no for an answer, am willing to put the grind in to get the job done and I know what I want.


Thank you for your consideration!

Overview

15
15
years of professional experience

Work History

General Sales Manager

Peak Kia
01.2019 - 08.2024
  • Managed all aspects of Variable Ops and was responsible for all managers in each department from the finance department, used car department, internet team, new car department and lot/detail departments.
  • Ran the new car department myself and handled all allocations/acquisitions, inventory management (150+ average dealer stock with 300+ total pipeline), daily sales reporting in KDealer RDR, CSI and GoalLine surveys, Kia Connect registration, EDelivery completion, etc.
  • Desked deals both new and used and personally closed deals on the floor as needed.
  • Reviewed comprehensive daily/weekly/monthly reports showcasing departmental achievements, challenges faced, and increased ROI opportunities.
  • Responsible for recruiting, hiring and training highly-qualified staff from sales consultants, to finance managers, internet managers and lot technicians. Implemented best practices, processes and policies to not only retain employees but cultivate a better experience for clients and employees alike.
  • Responsible for effective pricing strategies in both the new and used car departments that balanced profit margins while remaining competitive in the marketplace.
  • Analyzed market trends and implemented advertising/ marketing strategies with ownership as well as the marketing team on a weekly and monthly basis to not only stay competitive in the market but increase market share.
  • Negotiated favorable contract terms with vendors and suppliers to secure cost-effective deals on behalf of the company.
  • Worked closely with Fixed Ops to ensure quick reconditioning of used vehicle acquisitions, PDI of new vehicle deliveries and accessory pre-loading.


Floor Manager

Phil Long Hyundai Chapel Hills
05.2017 - 12.2018
  • Closed deals on the sales floor while working directly with sales management.
  • Called and confirmed daily appointments.
  • Reviewed Save A Deal reports with sales management on a daily basis.
  • Assisted the sales team with daily follow up tasks via the CRM.
  • Created and nurtured a culture that was customer focused and professional.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Facilitated team meetings daily and weekly to communicate sales targets and goals.
  • Enhanced team performance through regular training, mentoring, and constructive feedback. Weekly 1 on 1 meetings with each sales consultant to review their pace and areas for improvement.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Oversaw daily operations to ensure compliance with company standards and regulatory requirements.
  • Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.

Professional Sales Consultant

Phil Long Hyundai Chapel Hills
01.2010 - 04.2017
  • Greeted clients and took them through the sales process to figure out their wants and needs.
  • Averaged 15 units per month and always maintained top 3 on the sales floor.
  • Won Walk Around Contest Champion 3 years in a row out of 250 total participants in the dealer group.
  • Maintained the highest level of CSI with my clients and exceeding all quarterly CSI goals with a 1,000 CSI score average.
  • Developed long-lasting client relationships through exceptional customer service and problem-solving skills. Built a book of business through Facebook which resulted in multiple repeat/referral business.
  • Optimized CRM system usage, leading to improved lead tracking and follow-up procedures.
  • Prioritized time management effectively to maximize productivity without sacrificing quality interactions with clients.

Education

Music Performance

Pensacola State College
Pensacola, FL

GED -

ABeka
Palestine, Texas
05.2004

Skills

-Two Years of membership into NCM 20 Group Kia Elite 2060 as GM in training

-NCM General Sales Management I, II taken and passed

-Extensive knowledge of Kia America's KFOS and system allocation, KDealer, Dealer Access, GoalLine, KIAS 2, KCEB program and Kia Connect/EDelivery systems

-Expert in multiple CRMs including Eleads, Vin Solutions and Dealer Socket

-Expert in VAuto and Conquest

-Expert in AccuTrade appraisal tool

-Knowledge in Website tools: Dealer E Process, Dealercom, Home Net, DealerTrack, DMS

-Proficient in Microsoft Word/Excel

-Knowledge on how to read a financial and composite to identify areas of success but more importantly areas for improvement

Colorado Sales Lincensed. 5 Years Currently Certified with Kia America.

Current Sales license in the State of Colorado.


5+ Years certified with Kia America.

Timeline

General Sales Manager

Peak Kia
01.2019 - 08.2024

Floor Manager

Phil Long Hyundai Chapel Hills
05.2017 - 12.2018

Professional Sales Consultant

Phil Long Hyundai Chapel Hills
01.2010 - 04.2017

Music Performance

Pensacola State College

GED -

ABeka

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