Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Rice

Ellijay,GA

Summary

Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.

Overview

13
13
years of professional experience

Work History

Deli Manager

Ingles Markets
03.2014 - Current
  • Inventoried food products and associated materials on weekly basis.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Set schedules for 40 staff by planning and designating shifts and hours.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Purchased products for deli department according to store product guidelines.
  • Delivered front-end support to staff during rush periods.

Associate

Wal-Mart Supercenter
08.2017 - 11.2017
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.

Consultant

The Pampered Chef
04.2010 - 05.2014
  • Analyzed problematic areas to provide recommendations and solutions.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
  • Created and developed detailed work plans to meet business priorities and deadlines.

Education

Associate of Science - Accounting

Chattahoochee Technical College
Marietta, GA
12.2018

Bachelor of Science - General Studies

University of North Georgia
Dahlonega, GA
12.2014

Skills

  • Production Reporting
  • Task Delegation
  • Food Assembly Supervision
  • Hiring and Training
  • Critical Thinking
  • Service Quality Standards Evaluation
  • Billing and Payment Processing
  • Cash Receipt Balancing
  • Staff Training
  • Product Rotations

Timeline

Associate

Wal-Mart Supercenter
08.2017 - 11.2017

Deli Manager

Ingles Markets
03.2014 - Current

Consultant

The Pampered Chef
04.2010 - 05.2014

Associate of Science - Accounting

Chattahoochee Technical College

Bachelor of Science - General Studies

University of North Georgia

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Benjamin Rice