Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Ruiz

Galena Park,TX

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

34
34
years of professional experience

Work History

Store Director

Fiesta Mart Inc
Dallas, TX
07.2001 - 08.2020
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Recruited, trained and supervised new employees.
  • Assessed operational efficiency of the store's departments.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Evaluated store performance and incorporated feedback to implement improvement plans.

Store Director

Brookshires Grocery Comany
Tyler, TX
07.1986 - 07.2001
  • Trained and mentored associates to teach daily tasks and procedures.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.

Education

High School Diploma -

Palestine High School
Palestine, TX
04-1998

Skills

  • Vendor relationship development
  • Staff leadership
  • Retail management
  • Sales leadership
  • Delegation Abilities
  • People management
  • Business development
  • Delegation
  • Merchandise planning
  • Operational budgeting
  • Team building and leadership
  • Team leadership and coaching
  • Problem-solving
  • Retail sales techniques
  • Employee training
  • Training and mentoring
  • Team building
  • Customer relations
  • Goals and performance

Timeline

Store Director

Fiesta Mart Inc
07.2001 - 08.2020

Store Director

Brookshires Grocery Comany
07.1986 - 07.2001

High School Diploma -

Palestine High School
Benjamin Ruiz