Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Benjamin Staehling

Moorhead,MN

Summary

New college graduate with extensive experience in customer engagement, cash handling, and inventory management. Proven ability to build lasting customer relationships and maintain a clean, organized service environment. Strong problem-solving skills and team collaboration, focused on advancing career in customer-focused roles. Currently seeking full time employment in a fast paced sales environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Tradehome
01.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Server

Texas Roadhouse
06.2022 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Freight Team Member

Fleet Farm
06.2021 - 08.2021
  • Scanned items on arrival and departure to create accurate tracking records.
  • Used pallets, straps and load bars to secure freight for transport.
  • Reduced loading times for trucks by implementing optimized loading procedures.
  • Enhanced overall warehouse efficiency by regularly assessing performance metrics and implementing necessary adjustments to improve workflow processes.

Education

Bachelor of Arts - Communications

Minnesota State University Moorhead
Moorhead, MN
12.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving

Accomplishments

  • Exceeded weekly quota regularly.
  • Upsold multiple sales items frequently.

Additional Information

MSUM football scholarship player freshman and sophomore years.

Avid sports enthusiast, especially football and basketball.

Enjoys weight lifting and fitness.

Timeline

Sales Associate

Tradehome
01.2024 - Current

Server

Texas Roadhouse
06.2022 - 12.2023

Freight Team Member

Fleet Farm
06.2021 - 08.2021

Bachelor of Arts - Communications

Minnesota State University Moorhead
Benjamin Staehling