Benjamin Thrift
Jacksonville,TX
Summary
Proven Insurance Agent with a track record of fostering client loyalty and enhancing customer satisfaction, demonstrated through efficient policy management at Kemper Life Insurance. Skilled in negotiation and customer service, adept at upselling and client relations, ensuring compliance and boosting sales. Achieved significant client retention by prioritizing professionalism and ethics.
Overview
3
3
years of professional experience
Work History
Insurance Agent
Kemper Life Insurance
05.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Team Member
Chick-fil-A
10.2023 - 05.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Server
The Patio Seafood
01.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Venture Highschool
Tyler TX05.2021
Skills
- Customer Service
- Professionalism and Ethics
- Quotes and sales
- Customer follow-up
- Client Relations
- Policy Knowledge
- Account Management
- Upselling
- Negotiation
- Leads Prospecting
Music, reading, and public speaking
I love the piano, I've grown up around music my whole life! My family is a bluegrass gospel group. I love reading and studying, I'm also a preacher!
Timeline
Insurance Agent
Kemper Life Insurance
05.2024 - Current
Team Member
Chick-fil-A
10.2023 - 05.2024
Server
The Patio Seafood
01.2022 - 08.2023
High School Diploma -
Venture Highschool
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