Benjamin Townend
Boynton Beach
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
45
45
years of professional experience
1976
1976
years of post-secondary education
Work History
Operations Manager
Boynton Ice
Boynton Beach
09.2014 - 03.2025
- Oversaw daily operations to ensure smooth workflow and efficiency.
- Coordinated inventory management and supply chain processes effectively.
- Developed and implemented standard operating procedures for staff training.
Owner/Operator
Benny's Icehouse
Boynton Beach
03.2002 - 09.2014
- Managed daily operations of a busy icehouse and bar environment.
- Oversaw inventory management to ensure product availability and freshness.
- Trained staff on customer service best practices and operational procedures.
Plant Operations Manager
Reddy Ice Holdings
Riviera Beach
03.1980 - 10.2002
- Oversaw daily plant operations to ensure efficient production processes.
- Managed inventory levels and coordinated timely deliveries for customers.
- Implemented safety protocols to maintain compliance with industry regulations.
Education
Boca Raton High School
Boca Raton, FLSkills
- Inventory management
- Standard operating procedures
- Supply chain coordination
- Safety compliance
Accomplishments
- 1999 Reddy Ice plant manager of the year
- 1998 southern ice exchange outstanding service award
- 2000 president southern ice exchange
Timeline
Operations Manager
Boynton Ice
09.2014 - 03.2025
Owner/Operator
Benny's Icehouse
03.2002 - 09.2014
Plant Operations Manager
Reddy Ice Holdings
03.1980 - 10.2002
Boca Raton High School