Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Wasniewski

Kill Devil Hills,NC

Summary

Developed management skills in a collaborative and fast-paced environment, focusing on team leadership and operational strategies. Maintains a solution based approach under elevated stress and high ramifications. Quick learner and adaptable in new environments. Adept in building and maintaining relationships with clients and peers.

Overview

6
6
years of professional experience

Work History

Manager

North Duck Watersports
06.2021 - 10.2024
  • Managed a small team of 10-14 staff to be productive in work.
  • Resolved customer disputes ensuring high-quality service.
  • Trained staff on advanced watercraft operations and marine engine maintenance.
  • Created effective schedules to work with staff needs.
  • Ensured the safety of thousands of customers by communicating safety and operational rules.
  • Responded quickly to emergencies providing first aid and rescue if needed.

Bench/On-site Technician

Shoshin Technologies
11.2021 - 05.2022
  • Project lead on an anti-virus software rollout for a large county. including 250+ end users.
  • Project lead on a body cam storage expansion for a local PD.
  • Coordinated with 3rd party vendor support to resolve customer issues quickly and effectively.
  • Installed, configured, and troubleshot software.
  • Maintained proper security protocol when dealing with sensitive client information.
  • Built client trust by preforming effective on-site IT support, including installations troubleshooting and determining full network coverage.

Kitchen Staff Member

Various Local Restaurants
06.2018 - 06.2021
  • Maintained a clean and organized workspace.
  • Kept supplies in sufficient stock by assessing inventory levels.
  • Collaborated with team members to ensure seamless coordination.
  • Trained new hires on procedures, equipment usage, and safety protocols.

Education

High School Diploma -

First Flight High School
Kill Devil Hills, NC
05-2021

Skills

  • Team leadership
  • Decision-making
  • Staff training and development
  • Documentation and reporting
  • Adaptability in emergencies
  • Public safety
  • General maintenance
  • Water rescue techniques
  • Remote support
  • Security protocols
  • Customer service
  • Critical thinking

Timeline

Bench/On-site Technician

Shoshin Technologies
11.2021 - 05.2022

Manager

North Duck Watersports
06.2021 - 10.2024

Kitchen Staff Member

Various Local Restaurants
06.2018 - 06.2021

High School Diploma -

First Flight High School
Benjamin Wasniewski