Benjamin Williams
Oak Ridge,NC
Summary
Achieved significant client base expansion at Time Warner Cable Business Class through strategic business development and strong relationship cultivation. Expert in Medicare knowledge and goal-oriented approaches, I excel in delivering customized solutions and driving sales success. Demonstrated proficiency in product presentation and cold-calling, ensuring client needs are met with exceptional value.
Overview
16
16
years of professional experience
Work History
Licensed Medicare Sales Agent
GoHealth
05.2021 - Current
- Utilized CRM tools to track client interactions, follow-ups, and progress toward enrollment goals efficiently.
- Streamlined the enrollment process with efficient documentation and data entry, reducing processing time.
- Helped eligible low-income seniors access financial assistance programs that reduce out-of-pocket healthcare expenses associated with Medicare plans.
- Developed a deep understanding of various Medicare plans and regulations to provide expert advice to clients in need of guidance.
Senior Field Service Technician
Fresh Water Systems
03.2016 - Current
- Collaborated with cross-functional teams to ensure seamless integration of new equipment installations.
- Operated hand tools and power equipment according to company safety procedures.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Discussed and recommended service options with customers and explained costs involved.
Business Development Manager
Time Warner Cable Business Class
06.2008 - 03.2015
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Education
Associate of Applied Science - Industrial Technology
Universal Technical Institute of Texas Inc
Houston, TX05.2004
Skills
Goal-Oriented
Medicare knowledge
Product presentation
Cold-calling
Timeline
Licensed Medicare Sales Agent
GoHealth
05.2021 - Current
Senior Field Service Technician
Fresh Water Systems
03.2016 - Current
Business Development Manager
Time Warner Cable Business Class
06.2008 - 03.2015
Associate of Applied Science - Industrial Technology
Universal Technical Institute of Texas Inc
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