Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Benjamin "Connor" Rand

Allen,TX

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

7 sins vapor
McKinney, TX
05.2022 - Current
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.

Professional Athlete

alvelos fc
Barcelos, Portugal
07.2021 - 10.2023
  • Developed and maintained a rigorous physical training program to prepare for competitions.
  • Organized and attended practice sessions with teammates to optimize performance.
  • Analyzed game footage to identify weaknesses in technique and develop strategies for improvement.
  • Collaborated with coaches to create individualized training plans tailored towards maximizing performance potential.
  • Traveled extensively for tournaments and events, often on short notice.
  • Managed diet and nutrition plans designed by sports nutritionists to maximize energy levels during competition.
  • Maintained detailed records of training progress, nutritional intake, injuries.
  • Demonstrated effective communication skills when interacting with teammates or staff members.
  • Practiced regularly under the guidance of experienced professionals in order to improve technical abilities.

Service Worker

Blue Sky Sports Center
Allen, TX
11.2018 - 03.2021
  • Resolved customer complaints in a timely manner.
  • Performed daily maintenance checks on equipment and machinery.
  • Inspected completed services to ensure quality standards were met.
  • Kept operations area neat and orderly to minimize obstacles.

Education

High School Diploma -

Allen High School
Allen, TX
05-2021

Skills

  • Client Account Management
  • Product Sales
  • Customer Needs Assessment
  • Upselling
  • Excellent Communication Skills
  • Relationship Selling
  • Superb Time Management
  • Guest Relations
  • Service-Oriented
  • Cold-Calling
  • Sales Expertise
  • Merchandising Understanding

Affiliations

  • Soccer
  • Gym
  • Multiple outdoor activites

Accomplishments

  • Professional athlete

Certification

  • food handler certification

Languages

Portuguese
Limited

References

References available upon request.

Timeline

Sales Associate

7 sins vapor
05.2022 - Current

Professional Athlete

alvelos fc
07.2021 - 10.2023

Service Worker

Blue Sky Sports Center
11.2018 - 03.2021

High School Diploma -

Allen High School
  • food handler certification
Benjamin "Connor" Rand