Benjamin "Connor" Rand
Allen,TX
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
7 sins vapor
McKinney, TX
05.2022 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
Professional Athlete
alvelos fc
Barcelos, Portugal
07.2021 - 10.2023
- Developed and maintained a rigorous physical training program to prepare for competitions.
- Organized and attended practice sessions with teammates to optimize performance.
- Analyzed game footage to identify weaknesses in technique and develop strategies for improvement.
- Collaborated with coaches to create individualized training plans tailored towards maximizing performance potential.
- Traveled extensively for tournaments and events, often on short notice.
- Managed diet and nutrition plans designed by sports nutritionists to maximize energy levels during competition.
- Maintained detailed records of training progress, nutritional intake, injuries.
- Demonstrated effective communication skills when interacting with teammates or staff members.
- Practiced regularly under the guidance of experienced professionals in order to improve technical abilities.
Service Worker
Blue Sky Sports Center
Allen, TX
11.2018 - 03.2021
- Resolved customer complaints in a timely manner.
- Performed daily maintenance checks on equipment and machinery.
- Inspected completed services to ensure quality standards were met.
- Kept operations area neat and orderly to minimize obstacles.
Education
High School Diploma -
Allen High School
Allen, TX05-2021
Skills
- Client Account Management
- Product Sales
- Customer Needs Assessment
- Upselling
- Excellent Communication Skills
- Relationship Selling
- Superb Time Management
- Guest Relations
- Service-Oriented
- Cold-Calling
- Sales Expertise
- Merchandising Understanding
Affiliations
- Soccer
- Gym
- Multiple outdoor activites
Accomplishments
- Professional athlete
Certification
- food handler certification
Languages
Portuguese
Limited
References
References available upon request.
Timeline
Sales Associate
7 sins vapor
05.2022 - Current
Professional Athlete
alvelos fc
07.2021 - 10.2023
Service Worker
Blue Sky Sports Center
11.2018 - 03.2021
High School Diploma -
Allen High School
- food handler certification
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