Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benny Robles

Wernersville,PA

Summary

Customer-oriented sales professional with 11 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Overview

14
14
years of professional experience

Work History

Outside Sales Representative

Lansing Building Products
Lancaster, PA
03.2023 - Current
  • Generated sales by prospecting, negotiating contracts and closing.
  • Developed dynamic sales presentations to build urgency with prospects.
  • Educated customers on product features and technical details to highlight benefits.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Conducted market research to identify new opportunities and develop target customer profiles.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Met regularly with team members to discuss progress towards goals.
  • Identified customer needs by asking questions and advising on best solutions.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.

Sales Representative

Bachman's Roofing, Building, & Remodeling
Wernersville, PA
04.2019 - 09.2022
  • Contacted new and existing customers to outline benefits of products.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Demonstrated product features to align with customer needs.
  • Adhered to company initiatives and achieved established goals.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.

Sales Representative

Install America
Mohnton, PA
07.2016 - 03.2019
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Demonstrated product features to align with customer needs.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Adhered to company initiatives and achieved established goals.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.

Bartender, Bar Manager

Mountain Springs & Captains Cove
Reading, PA
04.2015 - 10.2016
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Restocked beer and liquor regularly and after special events.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Monitored patron alcohol consumption to encourage safety.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Created signature beverages to increase revenue and patron loyalty.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.

Field Sales Representative

Scott's Lawn Service & TruGreen
Phoenixville, PA
01.2016 - 07.2016
  • Analyzed customer needs and interests and recommended specific company products and services to best meet unique customer needs.
  • Gave eye-catching presentations to customers in order to provide information regarding company's products and services.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
  • Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.

Line Cook, Security, Maintenance

Liberty Taproom
Reading, PA
06.2011 - 01.2016
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Guarded restricted areas to prevent unauthorized entry.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Operated hand and power tools to complete repairs.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Verified photo IDs and tickets to allow guests passage.
  • Observed patrons and customers to quickly address security situations.

Education

High School Diploma -

Antietam Ms/High School
Reading, PA
06.2008

Skills

  • Sales Closing
  • B2B and B2C Sales
  • Product and Service Knowledge
  • Territory Sales
  • Relationship Selling
  • On-Site Product Demonstrations
  • Inside and Outside Sales
  • Personnel Training
  • Lead Generation
  • Account Management
  • Negotiation Tactics
  • Active Listening
  • Staff Training and Motivation

Timeline

Outside Sales Representative

Lansing Building Products
03.2023 - Current

Sales Representative

Bachman's Roofing, Building, & Remodeling
04.2019 - 09.2022

Sales Representative

Install America
07.2016 - 03.2019

Field Sales Representative

Scott's Lawn Service & TruGreen
01.2016 - 07.2016

Bartender, Bar Manager

Mountain Springs & Captains Cove
04.2015 - 10.2016

Line Cook, Security, Maintenance

Liberty Taproom
06.2011 - 01.2016

High School Diploma -

Antietam Ms/High School

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