Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Bentley Brownlie

Cedar Rapids,IA

Summary

Versatile and dedicated, I excelled at Walgreen's by enhancing pharmacy workflow and fostering patient confidentiality, showcasing my problem-solving abilities and commitment to customer service. My experience spans from cash handling to grounds maintenance, underpinned by a strong work ethic and effective team collaboration.

Diligent [Desired Position] with solid background as Pharmacy Technician. Demonstrated ability to assist pharmacists in preparing medications and managing inventory efficiently. Proven track record of maintaining precise records and ensuring compliance with regulations.

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

Walgreen's
03.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Cashier

Theisen's
11.2020 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Groundskeeper

Park and Recreation
07.2020 - 11.2020
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Cultivated a positive work environment through effective communication with team members and supervisors.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.

Theatre Usher

Marcus Theaters
02.2019 - 01.2020
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
  • Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
  • Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
  • Promoted a welcoming atmosphere through friendly interactions with patrons, addressing any concerns or questions.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Provided information about current and future events at facility.

Education

High School Diploma -

Connection's Academy
Homeschool
05-2020

Skills

  • Problem-solving skills
  • Customer assistance
  • Grounds maintenance
  • Flexibility
  • Team collaboration
  • Work ethic and integrity
  • Confidentiality and HIPAA
  • Patience and empathy
  • Answering customer questions
  • Cash handling
  • Safety awareness
  • Patient confidentiality
  • Verbal communication
  • Customer service
  • Positive attitude

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Pharmacy Technician

Walgreen's
03.2022 - Current

Cashier

Theisen's
11.2020 - 11.2021

Groundskeeper

Park and Recreation
07.2020 - 11.2020

Theatre Usher

Marcus Theaters
02.2019 - 01.2020

High School Diploma -

Connection's Academy
Bentley Brownlie