Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Olivia Castelluccio

Fishers,IN

Summary

Motivated and detail-oriented team leader with hands-on experience in fast-paced, high-standard environments. Skilled in quality control, customer service, and employee training, with a strong focus on cleanliness, precision, and task efficiency. Proven ability to manage responsibilities independently and as part of a team, ensuring high standards of performance and safety. Passionate about aviation and currently pursuing a degree in Professional Flight & Aviation Management, with a solid foundation in aircraft systems and a commitment to meticulous work.

Overview

6
6
years of professional experience

Work History

Shift Manager

Smoothie King
03.2022 - Current
  • Ensured cleanliness, safety, and operational consistency by enforcing strict adherence to company procedures and quality standards
  • Trained and supervised team members on workflow efficiency, hygiene protocols, and task accountability in a fast-paced environment
  • Delegated and prioritized tasks to maintain smooth operations, especially during high-traffic periods
  • Resolved customer issues with professionalism, maintaining service standards under pressure
  • Managed labor and scheduling to optimize team performance and reduce downtime

Tutor

Self-employeed
08.2023 - 05.2024
  • Delivered individualized instruction for 3 hrs/week with a focus on consistency, progress tracking, and adapting to specific learning needs
  • Demonstrated strong time management and planning skills through weekly scheduled sessions and prep work with 3 different students
  • Communicated clearly with both students and parents, providing regular performance feedback and support
  • Fostered trust and a structured environment to help students build confidence and meet goals

Crew Member

Tropical Smoothie Cafe
04.2021 - 09.2021
  • Followed exact product preparation procedures to ensure consistency, accuracy, and customer satisfaction
  • Maintained strict cleanliness and sanitation standards in food prep and customer service areas
  • Took initiative in cleaning, restocking, and maintaining a safe and organized work environment
  • Promoted a positive work environment through effective communication and teamwork among coworkers and accepting coaching from management team
  • Supported a culture of quality and accountability through active communication and attention to detail

Volleyball Trainer

Middle School Parents
10.2019 - 02.2020
  • Designed and led focused training sessions for 2 hrs/week to a volleyball athlete to help reach her full potential
  • Monitored and evaluated performance of athlete to identify weaknesses and provide feedback for further improvement
  • Built a supportive training environment that emphasized incremental improvement and personal accountability

Education

Bachelor of Science - Professional Flight & Aviation Management

Purdue University
West Lafayette, IN
05-2028

High School Diploma -

Fishers High School
Fishers
05-2024

Skills

  • Team collaboration
  • Decision-making
  • Customer service focus
  • Employee training
  • Accurate money handling
  • Punctual and reliable
  • Quality control/assurance
  • Attention to detail
  • Continuous improvement
  • Performance reporting

Languages

French
Professional Working

Affiliations

  • EAA Chapter 67

Timeline

Tutor

Self-employeed
08.2023 - 05.2024

Shift Manager

Smoothie King
03.2022 - Current

Crew Member

Tropical Smoothie Cafe
04.2021 - 09.2021

Volleyball Trainer

Middle School Parents
10.2019 - 02.2020

Bachelor of Science - Professional Flight & Aviation Management

Purdue University

High School Diploma -

Fishers High School

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Olivia Castelluccio