Berenice Amaro
Orlando,FL
Summary
Dynamic manager with a proven track record at Orlando Magic Amway Center, enhancing guest experiences through strategic planning and operational efficiency. Skilled in team leadership and decision-making, I successfully led cross-functional teams to execute high-profile events, achieving significant cost reductions while fostering a culture of excellence in customer service.
Overview
2027
2027
years of professional experience
Work History
Caregiver
Infinity HomeCare
Orlando, FL
2026 - Current
- Provided compassionate care and support to individuals with diverse needs.
- Assisted clients with daily living activities, promoting independence and dignity.
- Monitored client health and reported changes to healthcare professionals.
- Developed strong relationships with clients, fostering a trusting environment.
Manager
Orlando Magic Amway Center
Orlando
2022 - 2025
- Daily operations and coordinated event logistics for diverse venues at Amway Center.
- Developed and implemented strategic plans to enhance guest experience during events.
- Led cross-functional teams in executing high-profile events, ensuring seamless collaboration across departments.
- Analyzed operational processes, identifying areas for efficiency improvements and cost reductions.
Secretary's Assistant
Cars and More
Orlando, FL
2020 - 2021
- Coordinated scheduling and appointments for management team, ensuring efficient time management.
- Managed correspondence, including emails and phone calls, maintaining professionalism and accuracy.
- Assisted in organizing office events and meetings, enhancing team collaboration and communication.
- Maintained filing systems, improving document retrieval speed and organization efficiency.
- Supported inventory management by tracking supplies and placing orders as needed.
- Supported the Secretary with managing daily tasks, allowing them to focus on high-priority projects and initiatives.
Education
High School Diploma -
East River High School
Orlando, FL04.2012
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Staff training and development
Staff management
Documentation and reporting
Operations management
Languages
Spanish
Full Professional
Timeline
Caregiver
Infinity HomeCare
2026 - Current
Manager
Orlando Magic Amway Center
2022 - 2025
Secretary's Assistant
Cars and More
2020 - 2021
High School Diploma -
East River High School