Berenice Ayala
Oak Hills, CA,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Willing to undertake training as required to ensure the effective and efficient use of resources. Adjusting to a new work environment with a flexible schedule, I am a very bubbly and positive friend who enjoys learning new skills and quickly adapts to the team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Retail
Victorville, CA
06.2023 - Current
- Collaborated with team to maintain visual merchandising standards.
- Trained new employees on customer service protocols and product knowledge.
- Monitored inventory levels, and coordinated restocking efforts.
- Conducted team meetings to communicate goals and store updates regularly.
- Maintained cleanliness and organization of the sales floor and stockroom areas.
- Maintained inventory by checking merchandise to determine levels.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Managed the day-to-day operations of the store, including customer service, and inventory management.
- Operated the cash register, and processed customer transactions efficiently.
Education
Medical Assistant
U.S. Colleges
14596 Seventh St Victorville, CA 9239507-2025
High School Diploma -
Victor Valley High School
16500 Mojave Dr Victorville, CA 9239505-2024
Skills
- Employee training
- Customer service
- Cash register operation
- Visual merchandising
- Team leadership
- Process improvements
- Flexible schedule
- Customer experience
- Team building and leadership
Certification
- BLS-6/20/2025
Languages
Spanish
Limited
Timeline
Assistant Store Manager
Retail
06.2023 - Current
Medical Assistant
U.S. Colleges
High School Diploma -
Victor Valley High School
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