Berenice Elias
Palm Springs,CA
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Cashier
Panera Bread
Palm Desert, CA
01.2025 - Current
- Processed customer transactions efficiently using POS system.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Assisted customers with menu selections and provided exceptional service.
- Collaborated with team members to streamline daily operations and enhance efficiency.
General Merchandiser
Target
Cathedral City, CA
09.2024 - Current
- Managed inventory levels to ensure product availability and minimize stockouts.
- Assisted in visual merchandising efforts to enhance product presentation and customer engagement.
- Collaborated with team members to execute promotional displays and seasonal setups efficiently.
- Conducted regular audits of merchandise to maintain compliance with store standards and policies.
- Resolved customer inquiries and concerns effectively, contributing to improved satisfaction ratings.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
Restaurant Hostess
IHOP
Cathedral City, CA
03.2023 - 07.2024
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing seating arrangements for guest satisfaction.
- Communicated wait times clearly to guests, enhancing overall dining experience.
- Assisted in training new host staff on operational procedures and customer service standards.
- Monitored dining area for cleanliness and organization, maintaining high standards of presentation.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders accurately, maintaining high efficiency during peak hours.
Education
High School Diploma -
Cathedral City High School
Cathedral City, CACertificate -
Elite Cosmetology School
Palm Desert, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Professionalism and courtesy
- Conflict resolution
- Merchandise restocking
- POS system operations
- Attention to detail
- Inventory management
Languages
English
Spanish
Timeline
Cashier
Panera Bread
01.2025 - Current
General Merchandiser
Target
09.2024 - Current
Restaurant Hostess
IHOP
03.2023 - 07.2024
High School Diploma -
Cathedral City High School
Certificate -
Elite Cosmetology School