Berenice Gonzalez
Advance America
Hesperia,CA
1
Language
8
years of professional experience
Knowledgeable leader with proven track record in driving sales growth and managing branch operations. Successfully led teams to achieve sales targets and improve customer satisfaction. Demonstrated ability in strategic planning and team leadership.
Work History
Branch Sales Manager
2 Years 8 Months- My time at Advance America was spent managing a branch, taking care of customers, problem solving and mentoring training my peers and teams. I recorded and managed my customer’s personal confidential information and educated them on our products and services all while handling their credit checks, applications, taking care of payroll and mentoring my peers. I helped customers get approved with personal loans ranging from $255.00- $25,000.00. I managed cash drawers, data entry and trained others responsibly to conduct and run a proper and professional space for peers and customers. I collaborated, created many relationships with successful business partners and the community by attending and hosting local outreach events and giving back to the community by supporting local big and small businesses/ vendors, attending and hosting giveaways, and supporting local food, clothes, holiday drives all
Sales Expert
1 Year- My duties consisted of providing a clean and inviting environment to my customers and peers. I happened to provide cash handling, sales knowledge and explained our different membership options all while reaching weekly targets and the company’s daily track. I also trained and mentored my peers into building other leaders by setting an example through time management, successful key objectives, and data driven decisions set forth through the company’s conduct and standards.
Kids Club Attendant
1 Year 7 Months- Duties included providing care and services to parents and children while they attended the gym. I worked with children ages 6 months-12 years old. I would care for the children, execute plans and ideas that would educate and encourage a healthy and fun environment for the children including mandated reporting. These duties would often include articulating developmental based curriculums to encourage and support a child’s emotional, cognitive, and social growth and development according to their age group. I encouraged and enjoyed leading hands-on fun learning activities including arts and crafts, creating creative and experiential curriculums, and a healthy warm environment for the children and their parents and peers.
Education
Diploma
- Early Childhood Education
Skills
Bi-Lingual
Fast Learner
Branch operations
Outstanding Customer service
Relations Performance
Manager experience
Accomplishments
- Achieved Values Ambassador of the Quarter by completing high customer service and leading my team in my division with accuracy and efficiency.
LANGUAGES
Fluent in reading/ writing Spanish
Timeline
Branch Sales Manager
Advance America
06.2023 - 02.2026Read More
Sales Expert
24 Hour Fitness
04.2022 - 04.2023Read More
Kids Club Attendant
Fitness 19
08.2018 - 03.2020Read More
Victor Valley College
from Early Childhood Education
Read More
Hesperia High School
Diploma
Read More
AWARDS
Employee Of The Month/ Ambassador Award for August 2024- Advance America