Berenice Soto
New Caney,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced sales associate with over 2 years of experience in customer service. Excellent reputation for customer satisfaction.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Retail Sales Associate
Tjmaxx
New Caney, TX
11.2019 - Current
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections and purchases.
- Used POS system to process sales, returns, online orders and gift card activations.
- Folded and arranged merchandise in attractive displays to drive sales.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Increased sales and customer satisfaction through personalized servicing.
- Issued receipts and processed refunds, credits or exchanges.
Store Associate
Pizza Cucinova
New Caney, TX
05.2018 - 08.2022
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Shared information with customers about menu items, preparation methods and ingredients.
- Completed training to learn additional techniques for making new and seasonal items.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
- Trained and assisted new kitchen staff members.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Retail Sales Associate
Party City
New Caney, TX
10.2019 - 04.2020
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections and purchases.
- Delivered consistently accurate orders, special requests and menu alterations.
- Answered customer questions and helped find specific items.
Education
High School Diploma -
New Caney High School
New Caney, TX 08.2016 - 05.2019
No Degree -
Lone Star College System
Spring, TXSkills
Cash Handling
Product and service sales
Organization
Cash register operation
Attention to Detail
Self-Motivated
Training and Development
Teamwork and Collaboration
Timeline
Retail Sales Associate
Tjmaxx
11.2019 - Current
Retail Sales Associate
Party City
10.2019 - 04.2020
Store Associate
Pizza Cucinova
05.2018 - 08.2022
High School Diploma -
New Caney High School
08.2016 - 05.2019
No Degree -
Lone Star College System