BERENISE SANDOVAL
Lebanon,USA
Summary
Personable and energetic, Committed to delivering excellence in all facets of customer service and administrative support. Well organized and clean. I learn things really fast. I used to work at a family owned restaurant but I wanted to expand my learning and became a receptionist and ended up learned a lot in this position. I’m ready to keep expanding my knowledge.
Overview
7
7
years of professional experience
Work History
Staffing Coordinator
Champion Personnel
04.2022 - 05.2024
- Interviewed, hired, and mentored over Number new personnel and oversaw all staffing operations.
- Developed and facilitated new-hire orientations.
- Improved candidate experience by providing timely feedback and maintaining open lines of communication throughout the interview process.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
- Assisted with personnel records management to support recordkeeping accuracy.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Developed and facilitated new-hire orientations.
- Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases.
- Collaborated with managers to identify and address employee relations issues.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Receptionist Administrator
Champion Personnel
04.2022 - 02.2023
- Kept reception area clean and neat to give visitors positive first impression
- Handled complaints and questions, and re-directed calls to other team members
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered incoming calls, directing clients to individuals addressing specific needs
- Collaborated with hiring managers to understand job requirements and expectations
- Advertised job opportunities on social media platforms and job boards
- Coordinated schedules to arrange management interviews with applicants
- Assisted with onboarding and orientation of new hires to expedite acclimatization process
Cashier
Francisco Pizza 2
12.2016 - 04.2022
- Company Overview: It's a family owned business
- Took orders over the phone and in person
- Cleaned
- Delivered food
- Worked on the cash register
- It's a family owned business
- I worked there since I was very young slowly started learning more and more
Education
High School -
Lebanon High School
Lebanon, PA06.2020
High School - Law Enforcement
Edison Career And Technology High School
Lebanon, PA06.2020
Skills
- Office Cleaning
- Document Verification
- Multi-Line Phone Operation
- Document Scanning and Digitization
- Employee Paperwork
- Information Updates
- Providing Feedback
- Handling Complaints
- Staff Recruiting
Languages
Spanish
Native or Bilingual
Timeline
Staffing Coordinator
Champion Personnel
04.2022 - 05.2024
Receptionist Administrator
Champion Personnel
04.2022 - 02.2023
Cashier
Francisco Pizza 2
12.2016 - 04.2022
High School -
Lebanon High School
High School - Law Enforcement
Edison Career And Technology High School
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