Berit Finell
Youngtown,AZ
Summary
Handles needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating tasks and schedules. Superior work ethic combined with resourceful and upbeat nature.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
07.2021 - Current
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Enforced company policies and regulations with employees.
- Helped store management meet standards of service and quality in daily operations.
Service Attendant
Anthem Country Club
11.2020 - 05.2021
- Provided exceptional customer support by addressing needs quickly and professionally.
- Enhanced customer satisfaction by efficiently greeting and assisting guests upon arrival at the golf course.
- Supported operations by effectively managing outside service areas, including bag drop, practice range, and cart staging.
- Promoted a friendly atmosphere by engaging in conversation with members and guests about current events or other relevant topics.
Education
Bachelor of Science - Forensic Psychology
Arizona State University
Tempe, AZ03.2024
Childhood Development Program -
Sandra Day O'connor High School
Glendale, AZ05.2021
Skills
- Operations Management
- Safety Awareness
- Training and Mentoring
- Staff Development
- Interpersonal Skills
- Delegation Skills
- Attention to Detail
- Technical Proficiency
- Time Management
- Policy Enforcement
- Professional Appearance
- Team Leadership
Experience
- Worked in the preschool at my high school for two years developing lesson plans, interacting with and teaching kids, and learning positive education techniques.
- Spent time with and mentored several family members and friends who are developmentally disabled, both children and adults.
Timeline
Shift Supervisor
Starbucks
07.2021 - Current
Service Attendant
Anthem Country Club
11.2020 - 05.2021
Bachelor of Science - Forensic Psychology
Arizona State University
Childhood Development Program -
Sandra Day O'connor High School
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