Berit Marshall
Layton,UT
Summary
Accomplished leader experienced in team development and time management. Recognized for effective decision-making and enhancing operational efficiency. Committed to fostering a collaborative environment that promotes customer satisfaction and team growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager Barista
Kroger
Farmington, UT
11.2023 - Current
- Trained and mentored new team members on policies, procedures, and best practices.
- Resolved customer inquiries promptly, enhancing overall shopping experience and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Shift Lead
Jamba Juice
Layton, UT
09.2021 - 10.2023
- Supervised team members during high-volume shifts, ensuring optimal customer service and product quality.
- Coordinated shift schedules to ensure adequate staffing levels during peak hours.
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
Bachelor of Science - Biology
Weber State University
Ogden, UT01.2027
Skills
- Time management
- Customer relations
- Decision-making
- Money handling
Certification
- Food Handler's Permit
Timeline
Assistant Manager Barista
Kroger
11.2023 - Current
Shift Lead
Jamba Juice
09.2021 - 10.2023
Bachelor of Science - Biology
Weber State University