Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Berkley Shackelford

North Richland Hills

Summary

Dedicated sales associate with proven skills in customer service, team collaboration, and effective communication. Committed to enhancing customer experiences and supporting staff training.

Overview

7
7
years of professional experience

Work History

Sales associate

Coco shrimp
Fort Worth
08.2025 - 12.2026
  • Assisted customers in selecting seafood items and provided cooking suggestions.
  • Maintained cleanliness and organization of the sales floor and display cases.
  • Processed customer orders efficiently using point-of-sale systems.
  • Collaborated with team members to ensure proper inventory management.
  • Handled customer inquiries and resolved issues in a friendly manner.
  • Supported training of new staff on store policies and procedures.

Hostess and Server

Cotton Patch Cafe
North Richland Hills
05.2020 - 01.2025
  • Greeted and seated guests in a welcoming manner.
  • Managed reservation system to organize guest flow efficiently.
  • Provided menus and informed guests of daily specials.
  • Assisted in maintaining cleanliness of dining area and entryway.
  • Collaborated with servers to ensure smooth service delivery.
  • Communicated effectively with kitchen staff regarding guest requests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Server Assistant

Longhorn Steakhouse
Fort Worth
01.2023 - 09.2024
  • Assisted servers in delivering food and beverages to guests.
  • Maintained cleanliness of dining area and server stations.
  • Engaged with guests to provide exceptional customer service experience.
  • Monitored table settings for accuracy and presentation standards.
  • Assisted in training new staff on restaurant procedures and policies.

Togo specialist

Uncle Julios
Grapevine
06.2021 - 12.2023
  • Prepared and packaged to-go orders for timely customer pickup.
  • Assisted guests with menu selections and special requests efficiently.
  • Collaborated with kitchen staff to ensure order accuracy and quality.
  • Monitored inventory levels of packaging materials and supplies regularly.
  • Trained new team members on to-go procedures and customer service standards.

Education

High School Diploma -

Keller High School
Keller, TX
05-2022

Skills

  • Customer service
  • Point-of-sale operation
  • Product knowledge
  • Order accuracy
  • Customer relationship management
  • Team collaboration
  • Food safety compliance
  • Effective communication
  • Problem solving
  • Attention to detail
  • Adaptability
  • Time management

References

References available upon request.

Timeline

Sales associate

Coco shrimp
08.2025 - 12.2026

Server Assistant

Longhorn Steakhouse
01.2023 - 09.2024

Togo specialist

Uncle Julios
06.2021 - 12.2023

Hostess and Server

Cotton Patch Cafe
05.2020 - 01.2025

High School Diploma -

Keller High School
Berkley Shackelford