Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Berlyn Trigueros

San Antonio,TX

Summary

Highly motivated retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

1
1
year of professional experience

Work History

Sales Associate

Psycho Bunny
04.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Ride Operator

Six Flags Fiesta Texas
12.2022 - 03.2023
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Trained new ride operators on safety procedures and ride operations.
  • Fostered communication between ride operators and other amusement park personnel to support operations.

Keyholder

Chuck E Cheese
06.2022 - 11.2022
  • Counted out cash drawers and balanced totals.
  • Completed store opening and closing procedures.
  • Processed cash, credit, debit, and check payments.
  • Kept store clean and organized to provide shoppers with pleasant experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Trained and mentored new employees.
  • Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw team of 5 employees.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Mentored new sales associates to contribute to store's positive culture.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Trained newly hired sales team in upselling techniques.

Education

Certificate of Pharmacy Technician - Pharmacy

Penn Foster Career School
Scranton, PA
08.2023

High School Diploma -

Brandeis High School
San Antonio, TX
06.2021

Skills

  • Product Recommendations
  • Sales and Marketing
  • Time Management
  • Multitasking Strengths
  • Merchandise Display
  • Meeting Deadlines
  • Stocking and Replenishing
  • Stockroom Upkeep
  • Customer Service
  • Teamwork and Collaboration

Languages

Spanish
Limited Working

Timeline

Sales Associate

Psycho Bunny
04.2023 - Current

Ride Operator

Six Flags Fiesta Texas
12.2022 - 03.2023

Keyholder

Chuck E Cheese
06.2022 - 11.2022

Certificate of Pharmacy Technician - Pharmacy

Penn Foster Career School

High School Diploma -

Brandeis High School

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Berlyn Trigueros