Berlyn Tyler
Justin,TX
Summary
Successful at promoting products, reviewing financial histories and serving customer needs with a tenacious and thorough approach. Excellent communication, planning and organizational skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate Account Resolution Representative
Wells Fargo
04.2023 - Current
- Worked closely with clients to determine goals and recommend appropriate services to maintain long-term relationships with account holders.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Call Center Representative
Statewide Remodeling
01.2022 - 01.2023
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Education
High school diploma -
Northwest High School
Justin, TX08.2022
Skills
- Inside sales
- Telemarketing
- Technical sales
- English
- Customer service
- Time Management
- Verbal Communication
- Social Perceptiveness
Certification
- Microsoft Office Specialist
- Small business certification
- Interview skills certification
- Human resource management skills certification
- OSHA 10 certification
- Communication skills certification 2020-2021
Awards
National technical honor Society award
Timeline
Associate Account Resolution Representative
Wells Fargo
04.2023 - Current
Call Center Representative
Statewide Remodeling
01.2022 - 01.2023
High school diploma -
Northwest High School
Similar Profiles
PATRICIA M. SCHERERPATRICIA M. SCHERER
Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors
Andrew S. HollenbachAndrew S. Hollenbach
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Alexander CasarezAlexander Casarez
Railroad Track Laborer at BNSF RailroadRailroad Track Laborer at BNSF Railroad