Bernadine Senatus
Delray Beach,FL
Summary
Dynamic Service Team Leader at Just Salad with a proven track record in effective delegation and problem-solving. Enhanced service quality through strong leadership and relationship building, fostering teamwork and collaboration. Committed to daily workflow improvement and safety, driving operational excellence while ensuring a positive customer experience.
Overview
1
1
year of professional experience
Work History
Service Team Leader
Just Salad
1841 S Federal Hwy Delray Beach Florida
08.2024 - Current
- Assisted team in daily operations by learning safety protocols and handling equipment.
- Supported service delivery through effective communication with team members and customers.
- Adapted quickly to changing situations, ensuring smooth workflow during peak hours.
- Maintained cleanliness and organization of work areas to enhance efficiency.
- Contributed to problem-solving discussions, offering insights on improving service processes.
- Engaged in training sessions to develop skills and gain knowledge of operational tools.
- Provided feedback on customer experiences to help refine service quality initiatives.
- Encouraged service members to provide meaningful service to customers and successfully complete shifts.
- Encouraged collaboration and social interaction while increasing understanding and appreciation of cause served.
- Closely supervised team and volunteers to uncover needs and improve quality of services offered.
Education
N/A - N/A
N/A
N/ASkills
- Effective delegation
- Strong leadership
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- People management
- Relationship building
- Client communication
- Team building
- Daily workflow improvement
- Safety
- Goal setting
- Quality improvement
- Complaint resolution
- Workflow management
Accomplishments
I’ve been certified for two major parts in the medical field and I am looking forward to continuing my journey.
Languages
English, French, Creole
Native or Bilingual
Timeline
Service Team Leader
Just Salad
08.2024 - Current
N/A - N/A
N/A