Bernice Quintero
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
GreenSpot Crossings Dentistry
Highland, CA
08.2025 - Current
- Coordinated patient appointments and managed scheduling to enhance office workflow.
- Facilitated patient intake by gathering medical histories and insurance information for accurate record-keeping.
- Communicated treatment plans and procedures to patients clearly and effectively.
- Maintained accurate electronic health records using practice management software.
- Supported dental staff by preparing treatment rooms and ensuring necessary supplies were available.
- Scheduled patient appointments and coordinated follow-up visits to ensure continuity of care.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Processed patient intake information and updated medical records prior to treatment.
Ortho Treatment Coordinator
Children's Dental FunZone
Ontario, CA
05.2024 - 08.2025
- Coordinated patient appointments and streamlined scheduling process for dental treatments.
- Managed patient scheduling, appointment reminders, and follow-up calls to enhance patient engagement.
- Handled patient inquiries and resolved issues efficiently, ensuring a positive patient experience.
- Provided education and resources to help patients understand their treatment options.
- Coordinated payment with insurance companies and discussed dental benefits with patients.
- Conducted financial consultations with patient and set up payment plans.
Education
Radiology Tech
Chaffey College- Currently Enrolled
Rancho Cucamonga, CASkills
- HIPAA compliance
- Patient relations
- Customer service
- Patient care coordination
- Patient confidentiality
Certification
Basic Life Support (BLS)
Timeline
Patient Care Coordinator
GreenSpot Crossings Dentistry
08.2025 - Current
Ortho Treatment Coordinator
Children's Dental FunZone
05.2024 - 08.2025
Radiology Tech
Chaffey College- Currently Enrolled