Bernistine L. Williams
McKinney
Summary
Accomplished professional offering communication and customer service skills. Reliable and dedicated when working alone or as part of a team.
Excels under pressure, and flexes easily with changing demands.
Effective communication, problem-solving abilities, and multi-tasking skills.
Committed to fostering positive work environments and enhancing overall team efficiency.
Committed to improving customer satisfaction.
Adaptable professional with a quick learning ability and a talent for adjusting to new environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Support Staff
Chestnut Square History Museum
McKinney
10.2024 - 05.2025
- Assisted visitors with inquiries and provided information about museum exhibits.
- Maintained cleanliness and organization of public areas and exhibit spaces.
- Supported event setups by arranging furniture and preparing materials for activities.
- Collaborated with team members to ensure smooth daily operations at the museum.
- Conducted guided tours, sharing historical knowledge with guests during visits.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Participated in regular team meetings to discuss current projects and goals.
- Answered and directed phone calls to appropriate staff members, maintaining efficient communication.
Education
Bachelor of Arts - Physical Education
Huston Tillotson University
Austin, TX05-1978
Some College (No Degree) - Law
Texas State University
San Marcos, TXSkills
- Customer service and support
- Attention to detail
- Telephone assistance
- Client check-ins
- Quick learner
- Meeting participation
- Process improvement
- Analytical thinking
- Team collaboration
- Verbal and written communication
- Visitor engagement
Certification
- Certificated by the State Bar of Texas as a Lawyer Assistant .
Accomplishments
- Completed Graduate Political Science Program where Il was able to utilize knowledge to help underrepresented groups, mainly women and children in regards to homelessness, recommending changes on state and federal policies.
Languages
Spanish
Limited
Affiliations
- Past volunteer as Sub-Committee Chair and Committe member for state child protection.
- Served as HCV Comittee Member for city housing organization.
References
References available upon request.
Timeline
Support Staff
Chestnut Square History Museum
10.2024 - 05.2025
Bachelor of Arts - Physical Education
Huston Tillotson University
Some College (No Degree) - Law
Texas State University
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