Berta Ruby De Reza
Duarte,CA
Overview
12
12
years of professional experience
Work History
Server
Sodexo Live
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Wait Staff
Human Good
08.2014 - Current
- Delivered exceptional support to customers.
- Responsible for answering phone orders
- Busser
- Enhanced ability to multitask effectively under high-pressure situations.
- Lead server such as opening and closing dining room
- Taking reservations
- Caterings
- Optimized sales transactions through the POS system.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Medical Assistant
Vaneity Medical Weight loss
08.2015 - 10.2016
- Providing excellent customer service
- Responsible for answering phone calls as well as doing follow ups with patients
- Prepping patience for nurse practitioner /taking their vitals (blood pressure, weight and measurements)
- Administering intramuscular injections
- Informing patients about medications and programs our office had to offer
- Keeping a clean and neat work environment
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
CASHIER
EL POLLO LOCO
04.2013 - 08.2014
- Providing courageous and friendly service
- Cashier/ Drive-thru
- Working in a fast environment in order to complete customers’ orders
- Maintaining restaurant clean and organized
Education
Bachelor Of Arts - Psychology
Los Angeles Pacific University
San Dimas, CACertificate - Medical Assistant
San Gabriel Valley Regional Occupational Program
Glendora08.2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Safe food handling
- Team collaboration
- Adaptable and flexible
- Warm and friendly
- Reliable and responsible
- Team player
- Team member support
- Multitasking Abilities
- Problem-solving
- Cool under pressure
Timeline
Server
Sodexo Live
06.2023 - Current
Medical Assistant
Vaneity Medical Weight loss
08.2015 - 10.2016
Wait Staff
Human Good
08.2014 - Current
CASHIER
EL POLLO LOCO
04.2013 - 08.2014
Bachelor Of Arts - Psychology
Los Angeles Pacific University
Certificate - Medical Assistant
San Gabriel Valley Regional Occupational Program