Overview
Work History
Education
Skills
Timeline
Generic

Berta Ruby De Reza

Duarte,CA

Overview

12
12
years of professional experience

Work History

Server

Sodexo Live
06.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Wait Staff

Human Good
08.2014 - Current
  • Delivered exceptional support to customers.
  • Responsible for answering phone orders
  • Busser
  • Enhanced ability to multitask effectively under high-pressure situations.
  • Lead server such as opening and closing dining room
  • Taking reservations
  • Caterings
  • Optimized sales transactions through the POS system.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Medical Assistant

Vaneity Medical Weight loss
08.2015 - 10.2016
  • Providing excellent customer service
  • Responsible for answering phone calls as well as doing follow ups with patients
  • Prepping patience for nurse practitioner /taking their vitals (blood pressure, weight and measurements)
  • Administering intramuscular injections
  • Informing patients about medications and programs our office had to offer
  • Keeping a clean and neat work environment
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.

CASHIER

EL POLLO LOCO
04.2013 - 08.2014
  • Providing courageous and friendly service
  • Cashier/ Drive-thru
  • Working in a fast environment in order to complete customers’ orders
  • Maintaining restaurant clean and organized

Education

Bachelor Of Arts - Psychology

Los Angeles Pacific University
San Dimas, CA

Certificate - Medical Assistant

San Gabriel Valley Regional Occupational Program
Glendora
08.2015

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Safe food handling
  • Team collaboration
  • Adaptable and flexible
  • Warm and friendly
  • Reliable and responsible
  • Team player
  • Team member support
  • Multitasking Abilities
  • Problem-solving
  • Cool under pressure

Timeline

Server

Sodexo Live
06.2023 - Current

Medical Assistant

Vaneity Medical Weight loss
08.2015 - 10.2016

Wait Staff

Human Good
08.2014 - Current

CASHIER

EL POLLO LOCO
04.2013 - 08.2014

Bachelor Of Arts - Psychology

Los Angeles Pacific University

Certificate - Medical Assistant

San Gabriel Valley Regional Occupational Program

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Berta Ruby De Reza