Beryl Parson
Houston,TX
Summary
Dynamic and results-driven professional with a strong background in customer service from Group 1. Proven ability to enhance client satisfaction through exceptional relationship building and effective problem-solving. Skilled in multitasking and time management, consistently delivering high-quality service while maintaining a flexible schedule.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Sales Associate
Group 1
02.2015 - 12.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Server
Curry Sultan
08.2010 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Clerk
Copart
10.2000 - 03.2007
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Improved office efficiency by digitizing paper files and organizing digital records.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Input data into spreadsheets and databases.
- Compiled and analyzed data to produce reports.
Education
High School Diploma - Sales
Escuela Bilingue Villas Del Campo
S.P.S., Residencial Villas Del Campo, San Pedro Su05.1994
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Relationship building
- Flexible schedule
- Client service
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Group 1
02.2015 - 12.2020
Server
Curry Sultan
08.2010 - 01.2018
Clerk
Copart
10.2000 - 03.2007
High School Diploma - Sales
Escuela Bilingue Villas Del Campo
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