Besiana Zere
New York,NY
Summary
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Secretary
United Brothers construction
The Bronx, New York
11.2024 - Current
- Managed appointment scheduling and coordinated meetings for construction project teams.
- Maintained organized filing systems for project documentation and client correspondence.
- Assisted with the preparation of reports and presentations for management reviews.
- Handled incoming calls and directed inquiries to appropriate team members promptly.
- Processed invoices and managed office supplies to ensure smooth operations.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Cleaner
Tata Remodeling
The Bronx, New York
01.2024 - 10.2024
- Maintained cleanliness of residential and commercial properties through thorough cleaning techniques.
- Utilized various cleaning tools and equipment to ensure high standards of sanitation.
- Followed safety protocols while handling cleaning chemicals and equipment effectively.
- Organized cleaning supplies and equipment to streamline daily operations efficiently.
- Collaborated with team members to complete large-scale cleaning projects promptly.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Education
2 Years Aesthetician -
New Generation
Tirana, Albania 09.2019 - 06.2021
Skills
- Appointment scheduling
- Document management
- Report preparation
- Office supply management
- Customer service
- Quality assurance
- Effective communication
- Problem solving
- Attention to detail
Languages
English
Professional
Turkish
Professional
Albanian
Full Professional
Affiliations
Team player and a quick learner.
References
References available upon request.
Timeline
Secretary
United Brothers construction
11.2024 - Current
Cleaner
Tata Remodeling
01.2024 - 10.2024
2 Years Aesthetician -
New Generation
09.2019 - 06.2021