Beth Coleman
Louisville,KY
Summary
Dynamic server with a strong work ethic and exceptional customer service skills honed at Caesars Southern Indiana. Expert in cash handling and menu memorization, I consistently enhanced guest experiences through personalized service and effective team collaboration, ensuring high satisfaction even during peak hours. Committed to maintaining a professional appearance and fostering warm relationships with patrons.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
26
26
years of professional experience
Work History
Server
Caesars Southern Indiana
11.1998 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Communication Sciences And Disorders
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Menu memorization
- Team collaboration
- Allergy awareness
- Supply restocking
Timeline
Server - Caesars Southern Indiana
11.1998 - Current
University of Cincinnati - , Communication Sciences And Disorders
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