Work Preference
Professional Summary
Overview
Work History
Education
Skills
Timeline
Administrative

Beth Hilling

Monongalia General Hospital
MORGANTOWN,WV

Work Preference

Desired Job Title

Administrative Clerk

Work Type

Full Time

Location Preference

Remote

Minimum Desired Compensation

$45000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offFlexible work hours
25
Years of experience

Medical Records Specialist with expertise in data security and records management. Proven ability to enhance efficiency and maintain patient confidentiality in compliance with regulations.

Work History

Medical Records Specialist

4 Years 4 Months
Monongalia General Hospital | 2022.05 - Current
  • Managed patient data entry and retrieval within electronic health record systems.
  • requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Uploaded physician progress notes, history, and physicals into the electronic medical records.
  • Maintained patient records in compliance with security regulations.
  • Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
  • Assisted healthcare providers with timely access to patient information, facilitating optimal treatment decisions.
  • Kept an accurate log of requests for medical information and records.
  • Followed up with patients about medical and healthcare processes.
  • Developed efficient workflows for data entry tasks, enhancing overall productivity within the department.
  • Maintained patient confidence by keeping patient records information confidential.
  • Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
  • Managed electronic medical records for multiple patients.
  • Provided outstanding customer service to patients requesting copies of their medical records or seeking assistance with related inquiries.
  • Collaborated with IT team members to troubleshoot technical issues related to health information systems, ensuring minimal disruption to department workflows.
  • Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
  • Collaborated with cross-functional teams to identify areas for process improvement in the handling of sensitive patient data.
  • Maintained relationships with medical providers, suppliers, and referrers.
  • Streamlined record retrieval processes, enhancing efficiency in patient care coordination.

Accounts Officer

4 Months
Seven Corners | 2020.01 - 2020.05
  • Managed daily financial transactions to ensure accuracy and compliance with company policies.
  • Prepared monthly financial reports, identifying discrepancies and recommending corrective actions.
  • Collaborated with cross-functional teams to streamline accounting processes and improve operational efficiency.
  • Conducted regular audits of accounts, enhancing data integrity and reliability for decision-making.

Stability Accociate

5 Years 10 Months
Mylan Pharmaceuticals | 2014.03 - 2020.01
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.

Administrative Clerk

2 Years 10 Months
Select Medical | 2016.03 - 2019.01
  • Managed filing systems and maintained accurate records for efficient data retrieval.
  • Coordinated office supplies inventory, ensuring timely restocking and cost-effective purchasing.
  • Assisted in preparing reports and presentations, enhancing information clarity for stakeholders.
  • Streamlined communication processes between departments to improve workflow efficiency.
  • Implemented office procedures that reduced administrative errors and increased productivity.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
  • Contributed to project success by providing administrative support to various teams as needed.
  • Arranged meetings and appointments and updated records to assist management.

Education

No Degree - Medical Terminology

Monongalia County Vocational School | Morgantown, WV | 2020-06

High School Diploma

Morgantown High School | Morgantown, WV | 1992-06

Skills

Medical records management
Insurance verification
Medical office procedures
Records management
Records request handling
Medical office administration
Telephone etiquette
Records management
Medical information release
Medical records auditing
Medical records storage
Office administration
Clinical documentation
Medical record security
Medical records destruction
Patient intake processing
Health information systems
Data security procedures
Case management

Timeline

Medical Records Specialist

Monongalia General Hospital
2022.05 - CurrentRead More

Accounts Officer

Seven Corners
2020.01 - 2020.05Read More

Administrative Clerk

Select Medical
2016.03 - 2019.01Read More

Stability Accociate

Mylan Pharmaceuticals
2014.03 - 2020.01Read More

Monongalia County Vocational School

No Degree from Medical Terminology
Read More

Morgantown High School

High School Diploma
Read More
Beth HillingAdministrative