Beth Russo
Middleburg,FL
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
11
11
years of professional experience
Work History
Store Manager
NAPA Auto Parts - Genuine Parts
Orange Park, FL
12.2013 - Current
- Managed inventory tracking and physical inventory counts to minimize loss.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Recruited, trained and supervised new employees.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
Education
High School Diploma -
Middleburg High School
Middleburg, FL06-1993
Skills
- Store operations oversight
- Employee supervision and motivation
- Cash management
- Sales professional
- Employee scheduling
- Employee training
- Customer service
- Inventory management
Affiliations
- My hobbies are working on cars, gardening, finding new restaurants to try their cuisine, and spending valuable time with my family and friends.
Timeline
Store Manager
NAPA Auto Parts - Genuine Parts
12.2013 - Current
High School Diploma -
Middleburg High School